Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
E-Commerce & Order FulfilmentHandle daily Shopee and TikTok Shop orders.Print airway bills, picking lists and packing lists.Pick, pack and arrange orders for shipment.Ensure all orders are packed accurately and shipped on time.Update and maintain product listings, prices and promotions when required.TikTok & Online AdvertisingAssist in managing TikTok Shop operations.Set up and monitor TikTok Ads / Product Ads.Monitor basic advertising performance such as sales, spending and ROAS.Assist in running promotions and campaigns to improve online sales.Coordinate with the team on new product launches and promotional activities.Wholesale & SQL AccountingHandle walk-in and wholesale customer orders at the shop.Prepare Sales Orders, Invoices, Delivery Orders and Packing Lists using SQL Accounting System.Ensure product quantities, prices and customer details are entered correctly.Coordinate wholesale orders and order preparation.Payment & Receipt RecordsRecord payments received from wholesale customers.Issue and maintain payment receipts and payment records.Update customer payment and outstanding balance records.Ensure sales and payment documents are properly filed and recorded.Stock & General AdministrationAssist with stock checking and inventory records.Maintain proper filing of invoices, receipts and sales documents.Assist with other daily e-commerce, wholesale and administrative duties when required.
E-Commerce & Order FulfilmentHandle daily Shopee and TikTok Shop orders.Print airway bills, picking lists and packing lists.Pick, pack and arrange orders for shipment.Ensure all orders are packed accurately and shipped on time.Update and maintain product listings, prices and promotions when required.TikTok & Online AdvertisingAssist in managing TikTok Shop operations.Set up and monitor TikTok Ads / Product Ads.Monitor basic advertising performance such as sales, spending and ROAS.Assist in running promotions and campaigns to improve online sales.Coordinate with the team on new product launches and promotional activities.Wholesale & SQL AccountingHandle walk-in and wholesale customer orders at the shop.Prepare Sales Orders, Invoices, Delivery Orders and Packing Lists using SQL Accounting System.Ensure product quantities, prices and customer details are entered correctly.Coordinate wholesale orders and order preparation.Payment & Receipt RecordsRecord payments received from wholesale customers.Issue and maintain payment receipts and payment records.Update customer payment and outstanding balance records.Ensure sales and payment documents are properly filed and recorded.Stock & General AdministrationAssist with stock checking and inventory records.Maintain proper filing of invoices, receipts and sales documents.Assist with other daily e-commerce, wholesale and administrative duties when required.
Assist branch manager to demonstrate desired for staff including driving sales, handling difficult or complicated sales, cash management, inventory and follow up with customers
Assist branch manager to provide a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise
Assist the branch manager in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly
...
Assist branch manager to demonstrate desired for staff including driving sales, handling difficult or complicated sales, cash management, inventory and follow up with customers
Assist branch manager to provide a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise
Assist the branch manager in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly
...