Requirements

Diploma/Degree students pursuing Business Administration, Business Management, Information Technology, Business Information Systems, Operations Management, Customer Service or related fields
Minimum commitment for the internship is 3 months.
Ability to work in a collaborative team environment and effectively communicate with team members.
Possess own transport and ability to travel as required.
Preferred intake for October 2026. Candidates from other intakes are also encouraged to apply

Responsibility

Schedule and coordinate engineer appointments with users/customers.
Update, monitor, and close tickets in the ticketing system in a timely manner.
Ensure all tickets are handled according to SLA and proper procedures.
Communicate with engineers and users to ensure smooth service delivery.
Participate in standby rotation when required to support operations outside normal working hours.

Benefits

Additional Benefits

Job Type: Contract

Pay: RM1,000.00 per month

Benefits:

Application Question(s):

Work Location: In person

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