Strategy - Create and maintain emerging technology in line with organization needs. Spot new technological trends and its potential impact on the business.
Manage and monitor enterprise Microsoft Entra ID, Microsoft 365 applications, Exchange Online and related IT infrastructure services to ensure secure, reliable and accessible services for authorised users across locations and devices;
Lead the implementation and continuous improvement of APAC Operations Change, Incident and Problem Management processes, ensuring alignment with global policies and operational excellence standards.