Sing Brothers Hardware Pte Ltd is seeking a proactive and hands-on

IT Operations Executive

to manage and oversee our entire IT infrastructure, systems, and day-to-day technical operations. You will be responsible for ensuring high system uptime, robust cybersecurity, smooth warehouse/office networking, and effective maintenance of all hardware, fleet tracking, and security systems.

Responsibilities

1. IT Support & User Administration

Provide Tier 1 & Tier 2 IT support for office and warehouse users, including laptops, desktops, printers, peripherals, and mobile devices.

Manage website domain, user accounts, email, shared mailboxes, distribution lists, and access permissions.

2. Server, Network & Cybersecurity

Maintain physical/ virtual data servers, Active Directory, file servers, backups, and disaster recovery systems.

Manage firewalls, switches, routers, VPN, Wi-Fi, antivirus/endpoint protection, and cybersecurity controls across office and warehouse operations.

3. Operational & Security Systems

Administer vehicle GPS tracking, CCTV surveillance, access control, PABX/VoIP telephone systems, and related hardware/software.

Manage Wi-Fi infrastructure to ensure seamless connectivity across office and warehouse facilities.

4. ERP & Business Systems Support

Support ERP, inventory, product database, and other business applications, including system configuration and coordination with software vendors.

5. IT Vendor & Asset Management

Manage external IT vendors, software suppliers, ISPs, maintenance contracts, and service levels.

Maintain IT asset and software license records and coordinate IT infrastructure upgrades, installations, and replacements.

6. Digital Platforms

Manage and support company's website and digital/ e-commerce platforms to ensure smooth day-to-day operations.

Troubleshoot and resolve issues with the platforms assigned.

Coordinate with external vendors for updates, enhancements, and technical support.

Additional duties and responsibilities may be assigned as required.

Requirements

Qualifications:
Diploma or Bachelor’s Degree in Information Technology, Computer Science, Network Engineering, or a related field.

Experience:
2 to 5 years experience in Windows and various digital platforms and software administration, maintenance and and configuring/ troubleshooting network, sever and system issues. Must have working experience with ERP systems and severs.

Only shortlisted candidates will be contacted.

Founded in 1983, Sing Brothers Hardware Pte Ltd is one of the pioneers in the provision of hardware tools to local hardware retail stores. As an established importer and distributor of top-quality industrial supplies worldwide from diversified sources, Sing Brothers Hardware Pte Ltd have been serving the building, construction, marine and offshore sectors for more than 40 years.

We are also the appointed distributor of several global brands for the Singapore markets. Our product portfolio include products like silicone sealants for building and construction from Wacker Chemie AG, Germany, and also the full range of metal treatment products, which includes the famous WD-40

anti-rust and lubricant, from The WD-40 Company, USA.

To support our expanding local and regional business operations, we are actively looking for suitably qualified, highly motivated and dedicated individuals to join our growing organization.

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IT Executive