Provide administrative support to the department, including but not limited to:
Processing system access requests, cab charge arrangements, card access and logistical coordination for new joiners, as well as managing exit arrangements for departing staff
Managing and maintaining the department’s centralized email mailbox, distribution lists and shared folders
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Monitor and support the day-to-day operations of Collections systems and related applications, including reviewing exceptions generated from batch processes and assisting in issue resolution to minimize business disruption.
Perform data extraction, run queries, and generate reports to support operational monitoring, management reporting, and business decision-making.
Collaborate with business stakeholders and technical teams to gather detailed system specifications, define user requirements, and contribute to the design and implementation of Collections system projects.
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Monitor and support the day-to-day operations of Collections systems and related applications, including reviewing exceptions generated from batch processes and assisting in issue resolution to minimize business disruption.
Perform data extraction, run queries, and generate reports to support operational monitoring, management reporting, and business decision-making.
Collaborate with business stakeholders and technical teams to gather detailed system specifications, define user requirements, and contribute to the design and implementation of Collections system projects.
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Conduct investigations on unusual transaction reports escalated from the Bank’s surveillance systems / business units by performing fund tracing, internal / public domain research.
Liaise with relevant stakeholders to obtain information and supporting documents required for investigations.
Document investigation findings, risk assessments, and recommendations in a clear and concise investigation report.
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Be responsible for the pro-active management of a portfolio of regional and global accounts for NBFIs/Banks by providing insightful, relevant, succinct and timely credit analysis on the portfolio.
Work closely with Relationship Managers in pursuing their client strategies through proactive idea generation, discussion on key risk aspects, including accompanying Relationship Managers on client visits if needed, as part of general due diligence in respect of credit analysis.
Work with different Business Units and Financial Institutions Credit Risk Management to structure credit facilities with risk mitigants to manage credit risks, through making appropriate recommendations for credit approvals. These would include the credit facilities extended to counterparties by OCBC Group’s subsidiaries.
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Support and drive digital transformation and process improvement initiatives across the department to enhance operational efficiency, service quality, and customer experience.
Gather, analyze, and document business requirements, and collaborate closely with IT and stakeholders to design, develop, test, and implement system enhancements and automation solutions.
Coordinate and manage project activities with cross-functional teams to ensure successful delivery within agreed timelines, scope, budget, and quality standards.
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Manage enterprise scheduling platform engineering: Provide engineering ownership for enterprise scheduling platforms and their supporting components, including scheduler master servers, agents, database repositories, authentication and security integrations, high availability configurations, and related infrastructure.
Own platform lifecycle, availability and resiliency: Plan and execute platform installation, configuration, patching, upgrades, capacity management, high availability, disaster recovery, and lifecycle activities. Ensure scheduling services are designed and maintained to support operational resilience and critical business workloads.
Drive standardisation and operational excellence: Develop, implement, and maintain enterprise scheduling standards, procedures, and engineering practices within the organisation. Drive consistency across environments and improve platform reliability, supportability, and efficiency through automation, monitoring, and continuous improvement.
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Support and drive digital transformation and process improvement initiatives across the department to enhance operational efficiency, service quality, and customer experience.
Gather, analyze, and document business requirements, and collaborate closely with IT and stakeholders to design, develop, test, and implement system enhancements and automation solutions.
Coordinate and manage project activities with cross-functional teams to ensure successful delivery within agreed timelines, scope, budget, and quality standards.
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Support Group Portfolio Leads and Senior Audit Managers in planning and executing Group-wide audit engagements, including scoping, risk assessment, and documentation.
Assist in identifying and evaluating risks and control gaps across governance, risk management, regulatory compliance, and internal control systems.
Perform audit testing and reviews across areas such as:
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Perform Customer Due Diligence (CDD)/Enhanced Due Diligence (EDD) review on Global Corporate Banking customers, including those residing in overseas Branches
Ensure completion of Periodic Reviews within stipulated timeframe and in line with Bank’s policy and procedures
Work closely with Relationship Managers to gather client documents/information required to complete the periodic review.
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Proactively engage in various business development efforts to grow/acquire clients, handle a portfolio of clients, to drive revenue growth in the Conglomerates sector.
Work closely with overseas colleagues to identify and crystallise opportunities across the entire value chain in Singapore and overseas markets.
Independently liaise and collaborate with product partners as well as supporting units of the Bank to cross-sell products including trade, treasury, cash management, capital markets.
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Proactively engage in various business development efforts to grow/acquire clients, handle a portfolio of clients, to drive revenue growth in the Conglomerates sector.
Work closely with overseas colleagues to identify and crystallise opportunities across the entire value chain in Singapore and overseas markets.
Independently liaise and collaborate with product partners as well as supporting units of the Bank to cross-sell products including trade, treasury, cash management, capital markets.
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Corporate Finance Advisory: gain exposure to a variety of corporate finance transactions, including IPOs, secondary fund raisings, mergers and acquisitions, and strategic advisory engagements
Industry & Company Research: conduct industry, market, and company research to support client pitches, transaction execution, and business development initiatives
Pitchbook & Transaction Materials: assist in the preparation of pitchbooks, presentations, teasers, information memoranda, and other materials for internal and external stakeholders
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