Provide first- and second-level application and technical support for the PeopleQuest HRMS platform through phone, email, remote connection, and on-site visits when required.
Investigate, troubleshoot, and resolve customer incidents within agreed service-level agreements, ensuring all cases are properly documented, tracked, and closed.
Collaborate with the Quality Assurance, Product, and Development teams to reproduce issues, identify root causes, and deliver system fixes or workarounds.
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Chemical Research and Development
Formulation Chemistry
Product Development
Analytical Chemistry
Cosmetic Science
Quality Control
Laboratory Techniques
Material Science
Chemical Research and Development
Formulation Chemistry
Product Development
Analytical Chemistry
Cosmetic Science
Quality Control
Laboratory Techniques
Material Science
Chemical Research and Development
Formulation Chemistry
Product Development
Analytical Chemistry
Cosmetic Science
Quality Control
Laboratory Techniques
Material Science
Monitor all Courier’s day-to-day pickup from sellers, ensure Couriers complete 100% of pickup assigned to routes daily, packages picked up are free from damage, complete handover of packages to sortation.
Assign pickup sellers to correct Couriers routes and dispatch Run Sheets to couriers on time to ensure Couriers are able to perform pickup scan using their handheld device.
To update daily real time pickup information in the daily pickup tracker while ensuring all pickups assigned to courier are completed at scheduled time.
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