Develop and execute the overall e-commerce strategy across all platforms, including the company website, Shopee, Lazada, TikTok Shop, Facebook, Instagram, TikTok, XHS, and other relevant channels.
Manage customer inquiries for our online shop across WhatsApp, Instagram, Facebook, email, live chat and our website or e-commerce platforms (e.g. Shopee, Lazada, TikTok Shop).