Manage the overall operations and performance of Food & Beverage outlets to ensure exceptional guest experiences, service excellence, and operational efficiency.
Lead, coach, and supervise Assistant Guest Services Managers, team leaders, and service associates to achieve departmental objectives.
Ensure all guests are greeted, seated, and served promptly, professionally, and courteously.
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Provision, configure, test, and activate enterprise IP and managed network services in collaboration with customers and field engineering teams.
Perform technical validation of customer service orders to ensure implementation readiness and service quality.
Support the deployment of services including IPVPN, Ethernet, Metro Ethernet, Cloud, Managed Services, and other enterprise connectivity solutions.
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