Guest Service Agent Jobs in Bandar Kuala Lumpur - September 2026

Oversee the daily operations of the front office, ensuring a seamless and memorable experience for our guests.
Manage the front desk team, providing guidance and support to ensure exceptional guest service.
Address guest inquiries, concerns, and requests promptly and professionally, going the extra mile to exceed expectations. ...

Posted

16 days ago

Accor

KL City

Posted

25 days ago

KL City

We are looking for a person that is able to thrive and feeds off success and accomplishment. The person accepts performance pressure as something that makes you grow stronger and is able to persevere –knowing that success requires hard work, focus and not easily giving up.
“Accurate Data and information leads to the uncovering of trends. The reading of trends leads to correct fact based decisions”. The person for this role will need to be able to demonstrate recent experience that justifies this statement.
Demonstrate proven track record of results for coaching and leading hotel reservations team members to success. We are looking for leaders who have a strong sense of direction, confidence and ability to get things done. The success of this position is determined primarily by business numbers. ...

Posted

25 days ago

KL City

Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.
Hyatt Place Kuala Lumpur, Bukit Jalil - marks the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the southern corridor of Kuala Lumpur, the hotel features 250 guestrooms, a three-meal restaurant, large Ballroom, 4 meeting rooms and flexible event space, Rooftop restaurant, a fitness centre, and a sky pool.
Customer Service ...

Posted

25 days ago

KL City

Welcome guests and manage check-in and check-out procedures.
Handle reservations, booking enquiries, and guest communications via Airbnb and other booking platforms.
Respond promptly to guest enquiries, requests, and complaints, ensuring excellent customer service. ...

Posted

25 days ago

KL City

We are looking for a person that is able to thrive and feeds off success and accomplishment. The person accepts performance pressure as something that makes you grow stronger and is able to persevere –knowing that success requires hard work, focus and not easily giving up.
“Accurate Data and information leads to the uncovering of trends. The reading of trends leads to correct fact based decisions”. The person for this role will need to be able to demonstrate recent experience that justifies this statement.
Demonstrate proven track record of results for coaching and leading hotel reservations team members to success. We are looking for leaders who have a strong sense of direction, confidence and ability to get things done. The success of this position is determined primarily by business numbers. ...

Posted

a month ago

KL City

Provides a courteous and professional service at all times.
Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.
Assists with Host duties as requested and required due to operational needs. ...

Posted

a month ago