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Guest Service Agent Jobs in Federal Territory - September 2026 - Urgent Hiring
Showing 8 jobs results for
"guest service agent"
in Federal Territory
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Manage Alert
Undisclosed
KL City
- Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications
- A positive attitude and a genuine passion for providing exceptional guest service.
- Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Long Description: You will be the first point of contact for guests, responsible for ensuring smooth check-ins, check-outs, and addressing guest inquiries throughout their stay. You play a key role in making guests feel welcome, ensuring that all their needs are met and that any issues are resolved promptly. As a Guest Service Agent , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Posted
24 days ago
Undisclosed
Taman Wilayah Selayang
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries ...
Posted
21 days ago
Undisclosed
Taman Wilayah Selayang
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries ...
Posted
10 hours ago
Undisclosed
Taman Wilayah Selayang
- Greet and bid farewell to guests in a warm, courteous, and professional manner
- Open doors and assist guests entering and exiting the hotel
- Assist guests with loading and unloading luggage when required ...
Posted
15 days ago
Undisclosed
Taman Wilayah Selayang
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries ...
Posted
6 days ago
Undisclosed
Taman Wilayah Selayang
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries ...
Posted
a month ago
Undisclosed
Taman Wilayah Selayang
- To familiarize himself/herself with all Waldorf Astoria Kuala Lumpur policies and procedures.
- To answer phone calls on reservations promptly and according to Waldorf Astoria Brand Standards.
- To be well versed in OnQ operations. ...
Posted
a month ago
Undisclosed
Taman Wilayah Selayang
- To familiarize himself/herself with all Waldorf Astoria Kuala Lumpur policies and procedures.
- To answer phone calls on reservations promptly and according to Waldorf Astoria Brand Standards.
- To be well versed in OnQ operations. ...
Posted
6 days ago
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