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Guest Service Agent Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 51 jobs results for
"guest service agent"
in Kuala Lumpur
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Undisclosed
KL City
- Ideally with a relevant degree or diploma in Hospitality or Tourism management.
- Minimum 2 years' work experience hotel operations.
- Good problem solving, administrative and interpersonal skills are a must. ...
Posted
12 days ago
Undisclosed
KL City
- Guest Services: Greet guests warmly, handle check-ins and check-outs, issue room keys, and answer inquiries.
- Reservations: Manage bookings, cancellations, and room assignments via hotel software.
- Administrative Tasks: Process payments and manage billing, answer phone calls, and maintain records. ...
Posted
15 days ago
Undisclosed
KL City
- Due to work permit restrictions, this position is only open to Malaysian Citizens and Permanent Residents of Malaysia.
- Ideally with a university degree/diploma in Hospitality or Tourism management.
- Work experience as a Guest Service Officer within luxury hotels is preferred. Fresh graduates are welcome. ...
Posted
19 days ago
MYR2,000 - MYR2,000 Per Month
KL City
- Join The Ritz-Carlton Front Office Team - Receptionist
- At The Ritz-Carlton, we believe in creating unforgettable experiences through genuine care and exceptional service. We are looking for Front Office professionals who are enthusiastic, detail-oriented, and dedicated to exceeding guest expectations. If you are ready to build a rewarding career in luxury hospitality, we would love to hear from you.
- - Welcome fresh graduation ...
Posted
a month ago
MYR2,300 - MYR2,700 Per Month
KL City
- Manage front desk operations including check-in, check-out, and cashiering functions
- Prepare for guest arrivals and departures, ensuring all requirements are met
- Maintain accurate records in the system and update guest information promptly ...
Posted
a month ago
MYR2,000 - MYR3,000 Per Month
KL City
- Welcome guests in a friendly, professional, and courteous manner.
- Assist guests with check-in and check-out procedures.
- Explain spa services, packages, promotions, and membership programs. ...
Posted
8 days ago
Undisclosed
KL City
- Strong guest service and hospitality skills, with the ability to handle inquiries, complaints, and special requests calmly and professionally.
- Solid communication and interpersonal skills, including clear spoken and written English; proficiency in additional languages is an advantage.
- Organizational and time-management skills to coordinate multiple bookings, check-ins, and housekeeping or maintenance schedules. ...
Posted
3 days ago
Undisclosed
KL City
- Diploma/Degree in Hospitality, Hotel Management, Tourism, or related field.
- 1–2 years’ experience in guest relations, Front Office, or customer service.
- Good communication and interpersonal skills. ...
Posted
5 days ago
Undisclosed
KL City
- We are looking for a person that is able to thrive and feeds off success and accomplishment. The person accepts performance pressure as something that makes you grow stronger and is able to persevere –knowing that success requires hard work, focus and not easily giving up.
- “Accurate Data and information leads to the uncovering of trends. The reading of trends leads to correct fact based decisions”. The person for this role will need to be able to demonstrate recent experience that justifies this statement.
- Demonstrate proven track record of results for coaching and leading hotel reservations team members to success. We are looking for leaders who have a strong sense of direction, confidence and ability to get things done. The success of this position is determined primarily by business numbers. ...
Posted
7 days ago
The Gardens A St Giles Signature Hotel And Residences
MYR3,500 - MYR4,500 Per Month
KL City
- Oversee the daily operations of the front office, ensuring a seamless and memorable experience for our guests.
- Manage the front desk team, providing guidance and support to ensure exceptional guest service.
- Address guest inquiries, concerns, and requests promptly and professionally, going the extra mile to exceed expectations. ...
Posted
15 days ago
Lead Host Revenue Management -Hyatt Place Kuala Lumpur Bukit Jalil Lead Host Revenue Management -Hyatt Place Kuala Lumpur Bukit Jalil
Hyatt Place Kuala Lumpur Bukit Jalil
Undisclosed
KL City
- We are looking for a person that is able to thrive and feeds off success and accomplishment. The person accepts performance pressure as something that makes you grow stronger and is able to persevere –knowing that success requires hard work, focus and not easily giving up.
- “Accurate Data and information leads to the uncovering of trends. The reading of trends leads to correct fact based decisions”. The person for this role will need to be able to demonstrate recent experience that justifies this statement.
- Demonstrate proven track record of results for coaching and leading hotel reservations team members to success. We are looking for leaders who have a strong sense of direction, confidence and ability to get things done. The success of this position is determined primarily by business numbers. ...
Posted
24 days ago
Lead Host - Safety - Security - Hyatt Place Kuala Lumpur Lead Host - Safety - Security - Hyatt Place Kuala Lumpur
Hyatt Place Kuala Lumpur Bukit Jalil
Undisclosed
KL City
- Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.
- Hyatt Place Kuala Lumpur, Bukit Jalil - marks the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the southern corridor of Kuala Lumpur, the hotel features 250 guestrooms, a three-meal restaurant, large Ballroom, 4 meeting rooms and flexible event space, Rooftop restaurant, a fitness centre, and a sky pool.
- Customer Service ...
Posted
24 days ago
MYR1,700 - MYR2,500 Per Month
KL City
- Welcome guests and manage check-in and check-out procedures.
- Handle reservations, booking enquiries, and guest communications via Airbnb and other booking platforms.
- Respond promptly to guest enquiries, requests, and complaints, ensuring excellent customer service. ...
Posted
24 days ago
Undisclosed
KL City
- We are looking for a person that is able to thrive and feeds off success and accomplishment. The person accepts performance pressure as something that makes you grow stronger and is able to persevere –knowing that success requires hard work, focus and not easily giving up.
- “Accurate Data and information leads to the uncovering of trends. The reading of trends leads to correct fact based decisions”. The person for this role will need to be able to demonstrate recent experience that justifies this statement.
- Demonstrate proven track record of results for coaching and leading hotel reservations team members to success. We are looking for leaders who have a strong sense of direction, confidence and ability to get things done. The success of this position is determined primarily by business numbers. ...
Posted
a month ago
Undisclosed
KL City
- Provides a courteous and professional service at all times.
- Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.
- Assists with Host duties as requested and required due to operational needs. ...
Posted
a month ago
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