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300+ Guest Service Agent Jobs - September 2026 - Urgent Hiring
Showing 390 jobs results for
"guest service agent"
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Manage Alert
Undisclosed
Singapore
- Greeting guests and providing an engaging warm welcome or fond farewell
- Ensure each guest is greeted promptly, courteously, graciously with eye contact, and a smile
- Be ever ready to provide luggage assistance at the Arrival Hall or on standby with luggage trolley at the curbside for departing guests ...
Posted
6 days ago
Undisclosed
Singapore
- Row the sampan boat in a safe and efficient manner
- Ensure that workstation is well-maintained. This includes making sure that equipment and working tools are well-arranged and counter is stocked.
- Work closely with other team members to review regularly on safety procedures in order to suggest optimal operations for the Sampan. ...
Posted
4 days ago
SGD1,800 - SGD1,800 Per Month
Singapore
- Assist guests with check-in and checkout processes and complete cashiering duties accurately to ensure smooth guest transactions
- Review arrival lists and prepare compendiums before guest arrivals and input guest information into the system as needed to facilitate efficient check-in
- Welcome guests on arrival, register them, and issue room keys following departmental standards and procedures to provide a positive first impression ...
Posted
13 days ago
Sheraton Hotels & Resorts
Undisclosed
Singapore
- Collect linens and amenities from loading bay and distribute them to pantries of designated floors across the 3 hotel towers in a timely and efficient manner in accordance with the established company’s policies and procedures
- Collect soiled linens from hotel towers including areas such as pool, spa and fitness club
- Ensure hotel’s pantry amenities are stocked up and replenished accordingly when required ...
Posted
24 days ago
Undisclosed
Singapore
- Provide excellent customer service to guests
- Attend to walk-up ticket sales and enquires at onsite ticketing counters and self-service ticketing kiosks
- Perform ticket sales transactions quickly and accurately using computer-based ticketing system ...
Posted
15 days ago
Undisclosed
Singapore
- Perform thorough cleaning of guestrooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning.
- Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done.
- Response to guest requests and be able to communicate with them ...
Posted
15 days ago
Undisclosed
Singapore
- Welcome and engage all guests visiting the Infinity Pool.
- Provide a brief introduction to the available offerings while escorting guests to their dedicated sunbeds.
- Deliver exceptional service to create memorable experiences for all guests. ...
Posted
15 days ago
Undisclosed
Singapore
- Perform vacuuming, carpet cleaning, cleaning sanitary area.
- Ensure all glass doors are cleaned and maintained, and responsible for cleaning lobby fountain, phone dividers.
- Maintain, at all times, a neat and clean professional appearance. ...
Posted
15 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
24 days ago
Marriott International
Undisclosed
KL City
- POSITION SUMMARY
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
24 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
24 days ago
Undisclosed
Singapore
- Perform mending and sewing works on employee uniform
- Perform alteration on uniforms when necessary
- Inspecting uniforms and ensuring that uniform are in good condition ...
Posted
24 days ago
Undisclosed
Singapore
- Attend to walk-up ticket sales and enquires at onsite ticketing counters and self-service ticketing kiosks
- Perform ticket sales transactions quickly and accurately using computer-based ticketing system
- Perform cashiering duties including receiving payment by cash, credit card, room charge, vouchers, and other payment modes ...
Posted
25 days ago
Undisclosed
Singapore
- Perform vacuuming, carpet cleaning, cleaning sanitary area.
- Ensure all glass doors are cleaned and maintained, and responsible for cleaning lobby fountain, phone dividers.
- Maintain, at all times, a neat and clean professional appearance. ...
Posted
13 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
a month ago
Undisclosed
Singapore
- Row the sampan boat in a safe and efficient manner
- Ensure that workstation is well-maintained. This includes making sure that equipment and working tools are well-arranged and counter is stocked.
- Work closely with other team members to review regularly on safety procedures in order to suggest optimal operations for the Sampan. ...
Posted
25 days ago
Undisclosed
Singapore
- Warmly welcome and engage all guests visiting the Infinity Pool
- Share a quick introduction of the offerings available while escorting guests to their dedicated sun beds
- Provide exceptional service and create a memorable experience for all guests ...
Posted
a month ago
Undisclosed
Singapore
- Greeting guests and providing an engaging warm welcome or fond farewell
- Ensure each guest is greeted promptly, courteously, graciously with eye contact, and a smile
- Be ever ready to provide luggage assistance at the Arrival Hall or on standby with luggage trolley at the curbside for departing guests ...
Posted
a month ago
SGD2,200 - SGD2,200 Per Month
Singapore
- Facilitate smooth check-ins and check-outs for guests.
- Deliver exceptional front desk services to ensure guest satisfaction.
- Efficiently assign rooms and handling administrative tasks. ...
Posted
3 days ago
SGD2,600 - SGD2,600 Per Month
Singapore
- Main Responsibilities
- · To provide a courteous and professional service at all times.
- · Welcome guests in a friendly, prompt and professional manner. ...
Posted
8 days ago
SGD2,100 - SGD2,100 Per Month
Singapore
- Schedule services for individuals and large groups using spa reservation software system.
- Call and/or email guests to confirm scheduled appointments.
- Provide answers about available spa services. ...
Posted
3 days ago
Undisclosed
Malaysia
- To obtain guests information by answering telephone calls; transfer calls to other departments; verifying information.
- To explain hotel procedures; answer questions; solve problem; provide information; receive food order and forward to Room Service
- Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures. ...
Posted
15 days ago
Undisclosed
Malaysia
- To obtain guests information by answering telephone calls; transfer calls to other departments; verifying information.
- To explain hotel procedures; answer questions; solve problem; provide information; receive food order and forward to Room Service
- Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures. ...
Posted
16 days ago
THE RITZ-CARLTON, MILLENIA SINGAPORE
SGD3,000 - SGD3,000 Per Month
Singapore
- Provide excellent service, build strong relationships, anticipate and exceed the guests’ needs
- Take ownership of guests issues or problems and take action to resolve problems immediately
- Recognise and resolve problems by seeking, examining, and interpreting information from different sources to determine cause and develop solutions ...
Posted
3 days ago
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