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Guest Services Jobs in Bandar Kuala Lumpur - September 2026 - Urgent Hiring
Showing 237 jobs results for
"guest services"
in Bandar Kuala Lumpur
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Luminae Pet Services Sdn Bhd
Undisclosed
KL City
- Lead and coordinate daily front-of-house operations and the team
- Welcome clients and deliver a warm, premium customer experience
- Manage bookings, enquiries, payments, reporting and customer communication ...
Posted
12 days ago
MYR1,700 - MYR2,500 Per Month
KL City
- Welcome guests and manage check-in and check-out procedures.
- Handle reservations, booking enquiries, and guest communications via Airbnb and other booking platforms.
- Respond promptly to guest enquiries, requests, and complaints, ensuring excellent customer service. ...
Posted
a month ago
Undisclosed
KL City
- Ensure compliance with hotel policies, brand standards, and health and safety procedures.
- Able to work flexible hours, including weekends and public holidays.
- Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the setup and execution of all banquet events, ensuring guests have a seamless and memorable experience from start to finish. As a Banquet Coordinator , you’re not just creating unforgettable experiences – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Posted
a month ago
Undisclosed
KL City
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
- Able to work under pressure and deal with stressful situations during busy periods.
- The Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests' satisfaction. This role effectively coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level. ...
Posted
a month ago
Undisclosed
KL City
- Promote hotel offerings: Share marketing materials and encourage use of hotel services and programs
- Familiarity with hotel property management systems (PMS) and concierge systems is preferred.
- Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the operations of the concierge desk, manage VIP services, and work closely with other departments to coordinate special requests. In this role, you will ensure the concierge team maintains the highest standards of service and professionalism. As a Chief Concierge , you’re not just assisting guests with special requests and services – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Posted
a month ago
Undisclosed
KL City
- Training & Development: Provide ongoing training aligned with luxury service standards. Conduct regular evaluations to ensure service excellence.
- Skilled in cross-functional coordination and conflict resolution.
- Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the entire butler team, ensuring the delivery of personalized and high-end services to VIPs and discerning guests. As a Personal Concierge Manager , you’re not just providing VIP guests with exceptional service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Posted
a month ago
Undisclosed
KL City
- Ensure customers are given a warm welcome and attend to their needs and queries
- Upselling and suggestive selling of our box office, F&B products, and merchandises
- To follow and abide all cash handling procedures ...
Posted
a month ago
Undisclosed
KL City
- Ensure customers are given a warm welcome and attend to their needs and queries
- Upselling and suggestive selling of our box office, F&B products, and merchandises
- To follow and abide all cash handling procedures ...
Posted
a month ago
Undisclosed
KL City
- Ensure customers are given a warm welcome and attend to their needs and queries
- Upselling and suggestive selling of our box office, F&B products, and merchandises
- To follow and abide all cash handling procedures ...
Posted
a month ago
Undisclosed
KL City
- Ensure customers are given a warm welcome and attend to their needs and queries
- Upselling and suggestive selling of our box office, F&B products, and merchandises
- To follow and abide all cash handling procedures ...
Posted
a month ago
Senior Customer Assistant @ Maxim Citylights, Sentul Senior Customer Assistant @ Maxim Citylights, Sentul
Watson's Personal Care Stores Sdn Bhd
MYR1,850 - MYR2,300 Per Month
KL City
- Required languages: Bahasa Malaysia, English.
- Able to work shifts, weekends and public holidays.
- Fresh graduates/school leavers encouraged to apply. ...
Posted
a month ago
MYR2,000 - MYR2,000 Per Month
KL City
- Join The Ritz-Carlton Front Office Team - Receptionist
- At The Ritz-Carlton, we believe in creating unforgettable experiences through genuine care and exceptional service. We are looking for Front Office professionals who are enthusiastic, detail-oriented, and dedicated to exceeding guest expectations. If you are ready to build a rewarding career in luxury hospitality, we would love to hear from you.
- - Welcome fresh graduation ...
Posted
a month ago
Undisclosed
KL City
- We are looking for a person that is able to thrive and feeds off success and accomplishment. The person accepts performance pressure as something that makes you grow stronger and is able to persevere –knowing that success requires hard work, focus and not easily giving up.
- “Accurate Data and information leads to the uncovering of trends. The reading of trends leads to correct fact based decisions”. The person for this role will need to be able to demonstrate recent experience that justifies this statement.
- Demonstrate proven track record of results for coaching and leading hotel reservations team members to success. We are looking for leaders who have a strong sense of direction, confidence and ability to get things done. The success of this position is determined primarily by business numbers. ...
Posted
a month ago
Undisclosed
KL City
- Provides a courteous and professional service at all times.
- Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.
- Assists with Host duties as requested and required due to operational needs. ...
Posted
a month ago
Undisclosed
KL City
- Promotions & Upselling: Promotes spa treatments, packages, and retail products and upselling services to maximize guest satisfaction and revenue. Provides information on special offers and membership programs to encourage repeat visits and loyalty.
- Basic knowledge of spa services, treatments, and wellness practices is preferred.
- Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Receptionist, you will be the first point of contact for all guests visiting the spa. Your role also involves coordinating with therapists and maintaining the cleanliness and ambiance of the reception area. As a Spa Receptionist , you’re not just providing administrative support to ensure seamless spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Posted
a month ago
Undisclosed
KL City
- Support Korean-speaking customers via Chat & Email
- Resolve customer inquiries professionally and efficiently
- Deliver an exceptional customer experience ...
Posted
a month ago
The Shakespeare Hotel, Hakuba
MYR2,000 - MYR2,000 Per Month
KL City
- Greet guests warmly, provide menu recommendations, and take accurate orders to ensure an enjoyable dining experience.
- Serve food and beverages promptly and efficiently, following standard serving procedures and ensuring proper table settings.
- Responsible for setting up, arranging, and cleaning tables and dining areas before, during, and after service. ...
Posted
a month ago
MYR2,500 - MYR3,000 Per Month
KL City
- Supervise and coordinate daily activities of service crew members.
- Ensure excellent customer service and handle customer inquiries or complaints professionally.
- Monitor staff attendance, grooming, discipline, and work performance. ...
Posted
2 days ago
MYR2,200 - MYR3,000 Per Month
KL City
- Supervise and coordinate daily activities of service crew members.
- Ensure excellent customer service and handle customer inquiries or complaints professionally.
- Monitor staff attendance, grooming, discipline, and work performance. ...
Posted
17 days ago
Undisclosed
KL City
- Guest Services: Greet guests warmly, handle check-ins and check-outs, issue room keys, and answer inquiries.
- Reservations: Manage bookings, cancellations, and room assignments via hotel software.
- Administrative Tasks: Process payments and manage billing, answer phone calls, and maintain records. ...
Posted
17 days ago
MYR2,200 - MYR3,000 Per Month
KL City
- Supervise and coordinate daily activities of service crew members.
- Ensure excellent customer service and handle customer inquiries or complaints professionally.
- Monitor staff attendance, grooming, discipline, and work performance. ...
Posted
a month ago
Undisclosed
KL City
- POSITION SUMMARY – F&B and Event Service Expert
- Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests’ experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.
- Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
16 days ago
Up to MYR9.50 Per Hour
Near Train Station
This company is close to train station
- To make sure kitchen is always kept clean while carrying out daily and weekly cleaning schedules
Be an early applicant!
Posted
7 months ago
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