Ensure satisfactory after sales service is provided to customers and provide regular communications between the customer and team, to provide strong team representation to meet the customer’s expectations.
Attend to all enquiries from existing customers, especially those pertaining to contract renewals, price increase, up selling and any related issues.
Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management course)...
Mencare Health Partners Sdn Bhd · Bukit Jelutong, Shah Alam · Full-time, on-site
Mencare Health Partners manages a growing group of men's health clinics across Malaysia. We're looking for a reliable, organised Account & Admin Assistant who will also support the Director as PA....
Provide administrative support to Management and staff to ensure smooth and efficient daily operations.
Handle inbound and outbound customer calls professionally, respond to inquiries, provide assistance, and conduct follow-ups while meeting daily and monthly call volume targets and performance KPIs.
Perform general office administrative duties, including filing, handling incoming and outgoing mail, managing email and telephone correspondence, and entering data into the system....
Provide administrative support to the Production, Quality Control (QC), Engineering, and other operational departments.
Prepare, organize, and maintain documentation, including Standard Operating Procedures (SOPs), work instructions, production records, and quality documents.
Assist in preparing reports, spreadsheets, presentations, and documentation related to production performance and departmental KPIs....
Assists dealer principal to administer the center and coordinate all subordinates on administrative matters. Ensure all daily, weekly and monthly performance report are being submitted before deadline.
Ensuring accuracy, credibility of the figures and follows procedure before submitting to Superior or head office.
Control and monitor Cash and Credit Card Transaction, OR, FR, Petty cash, payment to Vendor and staff claims....
Handle incoming calls and customer enquiries professionally, providing timely assistance and information regarding motor insurance products and services.
Assist customers in understanding available motor insurance plans, coverage, policy terms, and related procedures to meet their needs.
Prepare, process, and maintain insurance-related documents accurately, ensuring proper filing, record-keeping, and compliance with company procedures....