Provides leadership and direction for Talent Cycle, Payroll, Pension and Benefits Services to RBC employees across countries in the APAC region (Malaysia, Hong Kong, Singapore, China, Japan)
Deliver accurate and timely end-to-end payroll services ensuring compliance to internal and external regulatory requirements, including processing, taxation, payments, adjustments, remittances, cost allocations, audits, verifications, GL reconciliation & reporting, etc.
Ensure APAC-wide regulatory returns and management information relating to the payroll function are prepared and submitted within respective deadlines
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Analyze credit cards fraud claims and recover funds from merchants, as per Visa Regulations and Mastercard Rules to validate transaction legitimacy and challenge clients, merchant and the association’s positions.
Take immediate action, within established standards and measurements, relative to potential fraud activity.
Apply increased depth of fraud knowledge and related problem-solving skills to identify and take action against potentially fraudulent transactions/activity.
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Maintain the financial accounting records for Singapore. This includes, but not limited to: review and commentary of the non-trading P&L, monthly balance-sheet attestation and preparation of NIE and balance sheet journals.
Prepare reporting in line with RBC and statutory requirements, e.g. Standard of Documentation packages, SOX, GL attestation, home surveys, and Finance and Tax submissions to home authorities.
Prepare Intra-Group and Transfer Pricing invoices and booking of corresponding entries.
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Assist in ensuring compliance with local regulatory guidance (e.g., Singapore MAS, Australian APRA, China NFRA, Japan JFSA, and Hong Kong HKMA) and RBC’s outsourcing governance policies in collaboration with Outsourcing Manager.
Help monitor outsourcing relationships and assist in reviewing service delivery performance against SLAs. Support the tracking and reporting of metrics and controls for outsourced services as required.
Assist in maintaining Outsourcing Registers by ensuring records are accurate, updated, and aligned with regulatory standards.
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Handles day to day payroll administrations for Malaysia.
Ensures payroll is processed timely, accurately and in compliance with company and local regulations.
Supports and maintains different types of trackers / templates including but not limited to FTE Tracker, Shift Template, Overtime Template, New Hire Template, Payroll Instruction Template, Promotion Tracker, etc.
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To provide operational and client support for Settlement and Clearing across Cash Equities, Foregin Exchange, Fixed Income & Currencies, Futures & Options and Treasury Services for global trading desks across various geograhpical time zones (including Royal Bank of Canada Hong Kong, London, Singapore, Sydney, Toronto Branch and RBC Securities Australia Pty Limited)
To provide operational and client support for Settlement and Clearing across Cash Equities, Foregin Exchange, Fixed Income & Currencies, Futures & Options and Treasury Services for global trading desks across various geograhpical time zones (including Royal Bank of Canada Hong Kong, London, Singapore, Sydney, Toronto Branch and RBC Securities Australia Pty Limited)
Ensure team members understand Personal and Commercial Operations strategic goals, and the key impact their team’s day to day performance has on end to end sales/service cycle
Focus on team productivity and quality for complex client processes, contributing to achievement of business specific Client Service Commitments (CSC’s), and strive to deliver on resolving client issues at first point of contact
Demonstrate RBC Blueprint behaviours, creating a positive and productive work environment and drive the high performance of a diverse team of Fraud Agents
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Assisting with analysis and review of the organization's financial performance by collecting, analyzing and reporting financial and statistical data.
Coordinating month-end and year-end reporting, preparing accruals and schedules, and submitting monthly and ad hoc financial reporting packages.
Developing innovative and effective solutions to problems in financial analysis, reporting and forecasting through individual effort or as part of a team.
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Responsible for the KYC processing of new client and account opening forms and maintaining reference databases with completed records and information.
Assess issues of potential non-compliance, provide recommendations and, together with the KYC BAU Manager, Team Lead and/or senior KYC management, work with areas involved to resolve and implement improved controls.
Conduct KYC due diligence searches and perform reviews for Low/Medium/High risk customers.
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Complete Annual Reviews of existing credit relationships which are to be completed in a timely fashion and maintaining a high quality of work.
Review credit agreement terms and ensure they are correctly reflected in the Bank’s systems and that all credit documentation is accounted for and reviewed on a timely basis (e.g. credit agreements, amendments, waivers, security documents).
Monitor receipt of reporting requirements outlined in credit agreements underpinning a portfolio of Global Credit Names. Liaise directly with Agent Banks, Ratings and Monitoring teams, Corporate Banking and other stakeholders to investigate overdue compliance related reporting items; and coordinate escalations to Group Risk Management (GRM) and Account Management Teams as required.
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Proficiency in visual data related applications or dashboards, ie Tableau.
Job Description
Do you thrive in working in an interactive team environment? Are you a quick learner of systems, have strong organizational, time management, analytical, written and spoken communication skills? As an Analyst in our Credit and Transaction Management team, you will partner with various internal stakeholders to manage the Global Credit Portfolio. As the successful incumbent, you will work on various tasks and projects simultaneously, develop a framework to identify specific areas of focus, evaluate possible efficiencies and provide recommendations to streamline credit-related processes. You will also work closely with other groups within Capital Markets and the Bank to deliver a full range of credit and banking services to multinational and other large corporate relationships.
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