Follow up with clients on documentation requirements & advise clients on matters relating to the incorporation of companies, opening bank accounts, applying for business licenses, and Employment Passes among others.
Collaborate internally to ensure smooth onboarding of new clients and provide necessary support during the transition period.
Provide excellent customer service by addressing client inquiries and resolving issues in a timely manner.
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Effective Communication
Interpersonal skill
Human Resources
Human Resources Management
Recruitment and Selection
Employee Relations
HR Policies and Procedures
Onboarding and Offboarding
Compliance and Labor Laws
Training and Development
initiative
attentive to details
analytical skills
Effective Communication
Interpersonal skill
Human Resources
Human Resources Management
Recruitment and Selection
Employee Relations
HR Policies and Procedures
Onboarding and Offboarding
Compliance and Labor Laws
Training and Development
initiative
attentive to details
analytical skills
Effective Communication
Interpersonal skill
Human Resources
Human Resources Management
Recruitment and Selection
Employee Relations
HR Policies and Procedures
Onboarding and Offboarding
Compliance and Labor Laws
Training and Development
initiative
attentive to details
analytical skills
Effective Communication
Interpersonal skill
Human Resources
Human Resources Management
Recruitment and Selection
Employee Relations
HR Policies and Procedures
Onboarding and Offboarding
Compliance and Labor Laws
Training and Development
initiative
attentive to details
analytical skills
Effective Communication
Interpersonal skill
Human Resources
Human Resources Management
Recruitment and Selection
Employee Relations
HR Policies and Procedures
Onboarding and Offboarding
Compliance and Labor Laws
Training and Development
initiative
attentive to details
analytical skills
To understand and analyze customer’s HR Payroll business workflow, payroll policy, payroll requirements etc.
Maintain, support, and make necessary adjustment of the HR Payroll system to align with customer’s payroll policy and requirements, to ensure accuracy of payroll outcome.
Actively identifies and investigates system issue, provide resolution and follow-up to customers.
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Assist the Configuration Management Manager in all aspects of Configuration Management
Records and maintains Configuration Item (CI) within scopes in the CMDB & to provide reliable and up-to-date details about the IT infrastructure that supports IT services.
Data remediation for CI(s) that are reported as failed in Data Quality KPI
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