Monitor dealer New Media performance and OCE submissions, ensuring timely, accurate and complete reporting to NPD.
Coordinate and resolve dealer operational issues within the agreed SLA, while following up on underperforming outlets to drive performance improvement.
Support the implementation and compliance of New Media initiatives, campaigns and requirements across the dealer network.
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Support the implementation and continuous improvement of IT Project Management Office (PMO) governance, policies, standards, and Standard Operating Procedures (SOP).
Manage and govern the overall projects assigned to ensure compliance with project management methodology, SDLC, and approval processes.
Prepare project status reports, management dashboards, executive presentations, and management papers for senior management.
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