Leading field service operations across Malaysia by managing day-to-day service delivery, including preventive and corrective maintenance, emergency response, modernization support, and technical services while ensuring safety, quality, efficiency, and customer responsiveness.
Delivering on customer commitments by ensuring services are completed in line with contracts, agreed service levels, quality standards, safety requirements, response times, and operational performance targets.
Building strong customer relationships by acting as the senior operational contact, conducting service reviews, resolving escalations, and driving customer satisfaction, retention, and long-term loyalty.
...
Mengendalikan operasi Pusat Kawalan Daerah Utama (PDCC) dalam persekitaran operasi 24 jam secara syif.
Bertindak sebagai pusat rujukan pertama untuk menerima aduan, penggera (alarm), notifikasi kecemasan dan insiden operasi.
Memantau sistem dan infrastruktur daerah melalui platform seperti CCTV, Facility Management System (FMS), Building Management System (BMS), Building Automation System (BAS) dan sistem pemantauan lain.
...
Ensure that consistent quality standards and conformance with design plans / specifications are maintained across the project and coordination with other disciplines to ensure consistency across the project
Technical reports and specifications including functional descriptions for Mechanical systems.
As a hands-on manager, engage with engineers, drafting, and design staff to fulfill deliverables.
...
Leading field service operations across Malaysia by managing day-to-day service delivery, including preventive and corrective maintenance, emergency response, modernization support, and technical services while ensuring safety, quality, efficiency, and customer responsiveness.
Delivering on customer commitments by ensuring services are completed in line with contracts, agreed service levels, quality standards, safety requirements, response times, and operational performance targets.
Building strong customer relationships by acting as the senior operational contact, conducting service reviews, resolving escalations, and driving customer satisfaction, retention, and long-term loyalty.
...
Mengendalikan operasi Pusat Kawalan Daerah Utama (PDCC) dalam persekitaran operasi 24 jam secara syif.
Bertindak sebagai pusat rujukan pertama untuk menerima aduan, penggera (alarm), notifikasi kecemasan dan insiden operasi.
Memantau sistem dan infrastruktur daerah melalui platform seperti CCTV, Facility Management System (FMS), Building Management System (BMS), Building Automation System (BAS) dan sistem pemantauan lain.
...
Act as the site point of contact for internal and external stakeholders involving communication and relationship management.
Meet daily hours of operations, on call requirements and response during rotations.
Manage minor and support major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA’s as required.
...
Supervise, inspect, and maintain all Mechanical, Electrical, and Plumbing (MEP) installations and building facilities, ensuring preventive maintenance schedules are followed
Register as a Competent Person for High Tension installations with the Energy Commission of Malaysia for the assigned building
Conduct at least two (2) monthly health/physical inspections and standby generator off/on-load testing
...