Provides customer support by responding to requests for technical queries with detailed analysis of building management system, project schedule of execution, material costing, and submittal of design and process improvements, when applicable, to meet all customer needs.
Work closely with Sales and Operations teams to align solutions, costing, and delivery feasibility. This include prepare technical submissions, drawings, and proposals, including system schematics and high-level design documentation.
Work closely with Operation teams to assists in project execution and coordination on the engineering field especially on Building Automation Systems delivery.
...
You will develop expertise in distribution system automation, and all related Hitachi Energy products, help customers apply Hitachi Energy products to their distribution electrical network through visits, demonstrations, training courses, and email contact.
You will contribute to product specifications, application and customer acceptance of Distribution Automation systems, products and applications, provide technical leadership for Sales teams in distribution power system, protection and control solutions during the technical meeting, product presentations and negotiations.
You will support bid/no bid analyses and decisions, participate in project risk review processes, direct relations with customers, channel partners, system Integrators, distributors, potential third party suppliers, support sales organizations during the technical meetings, product presentations and negotiations, ensure technical links with factories and global product managers.
...
Supervises and schedules the activities of a designated shift, keeping appropriate records and management informed of delivery against schedules, priorities, and problems.
Advises direct reports regarding administrative procedures, technical problems, and work priorities. Will recommend solutions to address and assist in the resolution of complex problems knowing when to escalate the more complex problems to management.
Strong time management skills to successfully complete a variety of job duties and responsibilities in a timely manner.
...
Analyzing the trend of operating costs (OPEX) and investments (CAPEX).
Supporting the analysis and control of Bills of Materials (BOMs), production cycle times and methods, and the related variance analysis compared to actuals.
Monitoring production data (Work Orders, consumption, work centers, etc.) to follow the monthly industrial closing.
...
Provide technical support and product demonstrations to potential customers, showcasing the features and benefits of our industrial assembly tools, mold & die components, stud welding equipment, and painting tools.
Collaborate with the sales team to understand customer requirements and develop tailored solutions to meet their specific needs.
Conduct on-site visits to customer facilities to assess their current processes and identify opportunities for improvement using our products.
...
Experienced Key Account Manager responsible for managing and expanding key customer accounts across Oil & Gas, Electrical & Instrumentation (E&I), Engineering, EPC and Industrial sectors. The role focuses on building long-term customer relationships, developing new business opportunities, promoting technical and engineering solutions, and achieving sales growth through effective account management and collaboration with internal teams.
Expand your technical sales portfolio by owning end-to-end customer engagements and preparing clear proposals that match production needs.
Elevate your product expertise through hands-on demonstrations and factory visits, learning common integration patterns and performance trade-offs.
Broaden your professional network with engineers, production managers and procurement leaders, creating pathways to larger projects and repeat business.
...