Review and verify pensioners’ retirement applications in accordance with the retirement acts, service circulars, and relevant pension rules in pursuant to the service level agreement.
Assist Head of Unit in maintaining good relationship with pensioners, external party, and human resource from government agencies to smoothen the transfer of knowledge, recent development of policies and handling queries.
Assess and resolve internal and external complaints while identifying the root cause of the issue.
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Exposure to managing improvement initiatives
Knowledge of government employment terms and conditions is an advantage
Exposure to implementing ISO quality management systems and information security management systems
Manage security governance, risk management, and compliance matters, ensuring that human resources are engaged and trained with relevant skills and knowledge.
Provide strategic leadership and oversight in the development, implementation, and continuous review of KWAP’s Cyber Security Policy, ensuring alignment with applicable laws, regulations, and industry standards, including the Cyber Security Act (Act 854), National Cyber Security Baseline (NCSB v1.3), ISO/IEC 27001:2022, and Personal Data Protection Act (PDPA).
Lead and oversee enterprise cloud security architecture, including Cloud Security Posture Management (CSPM), Zero Trust security frameworks, and cloud risk management across hybrid environments.
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