Cultivate and strengthen relationships with a portfolio of SMB clients, understanding their unique goals and promoting deeper engagement with the YouBiz platform and driving their transaction volume
Drive customer retention, expansion, and overall growth by identifying opportunities within your book of business
Collaborate with Sales and Customer Support teams to ensure seamless onboarding for new customers and retention for existing customers
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Career Progression: Start your career adventure and build the skills and experience to develop in new directions.
Wellbeing and Inclusion: At Michelin Malaysia experience a supportive, inclusive culture that creates space for collaboration and new ideas.
Become A Player In A Dynamic Global Brand: At Michelin, we deliver products and experiences that transform everyday moments into extraordinary ones. Join us on our journey to innovate, and contribute to exciting projects that impact our world.
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Career Progression: Start your career adventure and build the skills and experience to develop in new directions.
Wellbeing and Inclusion: At Michelin Malaysia experience a supportive, inclusive culture that creates space for collaboration and new ideas.
Become A Player In A Dynamic Global Brand: At Michelin, we deliver products and experiences that transform everyday moments into extraordinary ones. Join us on our journey to innovate, and contribute to exciting projects that impact our world.
...
Career Progression: Start your career adventure and build the skills and experience to develop in new directions.
Wellbeing and Inclusion: At Michelin Malaysia experience a supportive, inclusive culture that creates space for collaboration and new ideas.
Become A Player In A Dynamic Global Brand: At Michelin, we deliver products and experiences that transform everyday moments into extraordinary ones. Join us on our journey to innovate, and contribute to exciting projects that impact our world.
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Schedule service task with MVM and coordinate on the monthly service for chiller, cooling tower, water pump and water treatment including annual chiller ASD & quarterly legionella test.
Obtain updates on the service progress and parameter summary update from operator.
Attend site meeting with MVM and provide advice on operational related matter.
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Company Description BSV Malaysia (BSV), a Mankind Group company, is dedicated to preserving, protecting, and enhancing quality of life through innovative healthcare solutions. Guided by the mission of “Bringing Life to Life,” BSV focuses on improving patient outcomes and supporting healthcare professionals across the region. The organization is driven by core values of Transparency, Agility, Accountability, and Collaboration, which shape both internal culture and external partnerships. Team members join a purpose-led environment where patient-centricity and ethical practices are central to daily work. BSV offers opportunities to contribute meaningfully to the healthcare sector while growing professionally in a values-based company.
Job Summary
The Key Account Manager holds end-to-end ownership of BSV's fertility and women's health portfolio across two channels: local key account pharmacy chains (the primary focus, approximately 70% of the role) and a select group of priority IVF centres, maintained mainly to protect share of voice (approximately 30% of the role). This role combines trade account management, ATL/BTL activation, scientific engagement, and business analytics to secure market leadership, strengthen customer partnerships, and deliver sustainable growth across both channels.
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Sales & Product Promotion: Actively pitch, promote, and explain various loan and financing products to potential clients and warm leads.
Consultative Selling: Assess customer financial needs and match them with appropriate loan solutions, guiding them seamlessly through the application and documentation process.
Lead Management & Relationship Building: Actively follow up on sales leads, nurture existing client relationships, and build a strong referral network.
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Builds a plan to achieve objectives for Janssen products through sales and servicing of all hospital accounts in a prescribed territory.
Schedules appointments and makes preplanned sales presentation to customers. Initiates contact and schedules appointments with potential new customers.
Makes regular visits to customer locations to collect information on orders and market conditions.
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Drive territorial sales performance to meet or exceed budgeted goals, ensuring consistent revenue growth and responsible expense management.
Collaborate with Sales and Marketing teams to prepare quotations, win tenders/contracts, and expand account coverage across the dialysis market.
Develop and maintain strong, long-term relationships with healthcare professionals, distributors, and internal teams to support sustainable growth.
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Create and pursue leads from various sources and convert them into offers to order to sales in timebound manner by engaging customers through digital modes (telephone/ emails).
Will have monthly targets for order booking and shipping.
The variable incentive will be linked to orders/shipment numbers. The activities involved in delivering the results will comprise of:
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Penetrate and increase Share of Wallet in existing assigned Sensormatic Customer Accounts.
Identify, acquire and develop new Customer Accounts.
Lead the strategic direction of customer accounts by establishing and articulating client requirements and expectations. Impact customers’ business strategies through promoting and selling across the company’s solution portfolio. Promote and sell higher value services to the customer, enabling competitive advantage for them in the marketplace.
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Responsible for growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, and conventions
Responsible for overall Customer satisfaction, the processing orders for company products and services
Establish relationship with clients and provide high standard of customer service continually.
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Responsible for growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, and conventions
Responsible for overall Customer satisfaction, the processing orders for company products and services
Establish relationship with clients and provide high standard of customer service continually.
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Serve as the first point of contact for walk-in customers, providing professional, courteous, and efficient service while addressing inquiries promptly and accurately.
Build and maintain strong customer relationships through proactive follow-ups via phone calls, emails, and approved communication channels to ensure customer satisfaction and retention.
Manage administrative functions, including preparing quotations, issuing receipts, processing policy-related documentation, and monitoring daily collections and records.
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