Monitor and support the day-to-day operations of Collections systems and related applications, including reviewing exceptions generated from batch processes and assisting in issue resolution to minimize business disruption.
Monitor and support the day-to-day operations of Collections systems and related applications, including reviewing exceptions generated from batch processes and assisting in issue resolution to minimize business disruption.
Work closely with key stakeholders to gather requirements, design and propose solutions with follow-up to deliver application enhancements and projects.
Prepare project feasibility studies, cost-benefit analysis and proposals and obtain required approvals from appropriate IT management and project sponsors
Technology Risk Assessments: support reviews of technology processes across applications, infrastructure, outsourcing, cybersecurity, operational resilience, and technology operations to assess risks and control effectiveness