Customer Due Diligence (CDD): Review onboarding documents for new individual and corporate clients to confirm their true identity and ownership structures.
Risk Assessment: Evaluate customer profiles and assign risk ratings (Low, Medium, or High) based on location, business type, and transaction nature.
Screening: Check customer names against Sanctions lists, Politically Exposed Persons (PEPs) databases, and adverse media reports.
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Lead end-to-end solution design activities across large, complex, or cross-domain initiatives, ensuring alignment with business priorities and technical standards.
Oversee requirement analysis and ensure business needs are accurately translated into robust functional and technical solution specifications.
Provide leadership and direction to the team on solutioning approach, issue resolution, stakeholder engagement, and design quality.
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Play a key role in the business planning and review processes, providing analytical and strategic support to internal customers throughout the business.
Leverage data analytics and visualization tools to deliver insights on operational trends within the business.
Perform in-depth analysis of critical business activities and business units in order to determine upcoming business opportunities and risks.
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Education: Bachelor’s Degree in a quantitative field such as Engineering or Science.
Experience: At least 3 years+ of experience in business analytics or sales operations roles, preferably within B2B, SaaS, or tech environments.
Technical Skills: Proficiency in SQL for data retrieval and analysis. Strong working knowledge of Power BI (at least 1 year experience) for dashboard creation and data visualization.
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You will collaborate with product owner, software engineers, and various business counterparts to gather and define requirements to develop long-term solutions in alignment with company strategy in driving customer engagement within a direct sales company
You will utilize your detailed business process understanding in marketing and sales to configure and customize those requirements in SAP S/4 HANA, SAP S/4HANA Public Cloud, and SAP Business ByDesign among others
You will support and troubleshoot issues reported by global and regional key users
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At least bachelor's degree in technology/ Business-related fields
More than 5 years relevant work experience as Salesforce Technical Consultant
IT background with experience in Salesforce CRM and Salesforce CRM Analytics; exposure in SAP ERP is a plus. Salesforce modules involved include, but are not limited to Sales Cloud, Sales Planning, Territory Planning and Enterprise Territory Management
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Co-ordinate and execute month end, quarter end and year end closing activities to ensure timely and accurate closure of accounts in compliance with work instructions and month end close checklist
Perform and analyse booking accounting transactions, working and calculations are executed on timely and accurately
In charge of the creation and the update/enrichment of product master data according to the requirements and in compliance with agreed guidelines and standards
Ensure the completeness and quality of the master data and participate to the continuous improvement of the process
In charge of the creation and the update/enrichment of customer master data according to the requirements and in compliance with agreed guidelines and standards
Ensure the completeness and quality of the master data and participate to the continuous improvement of the process
Accurate and timely invoices processing and submissions of payments to Accounts Payable Manager and authorized signatories for verifications and approvals
Confirm the accuracy for all payments made to vendors/staffs/local authorities before submitting to Accounts Payable Manager
Maintain standard operation procedures and desk procedures and update as required
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You are currently enrolled in Bachelor's / Master's studies in Information Technology / Software Engineering / Data Science / Computer Engineering, or related fields
Your strategic approach and good problem-solving skills are paired with proactiveness and a hands-on mentality
You have strong communication skills and interpersonal skills and you are fluent in written and spoken English
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Prepare, maintain, and enhance regular and ad hoc management reports, dashboards, and data visualisations to support the Credit Assessment, Collections & Recovery, and Refund functions.
Monitor and analyse ageing reports and portfolio trends across Consumer and Enterprise segments, highlighting key risks, performance trends, and areas requiring management attention.
Support the preparation, analysis, and reconciliation of monthly Provision for Doubtful Debts (PFDD) reports and other financial and operational reporting requirements.
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Own and execute end-to-end IT controlling activities including rolling forecasts, budgeting, invoice controls, cost recognition, cross-charging, and month-end closing.
Perform deep-dive financial and variance analyses to identify trends, risks, and opportunities.
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