Technical Execution: Lead the configuration, testing, and deployment of network infrastructure, hardware, and enterprise software solutions.
Project Delivery: Collaborate with the Project Managers to translate project scopes into clear technical task breakdowns and milestones.
Client Engagement: Act as the primary technical expert during client onboarding, conducting technical kickoff sessions, user training, and status calls.
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Manage daily IT infrastructure and support operations, including servers, networks, firewalls, storage, backup systems, cloud services, endpoints, and business applications.
Monitor system availability, performance, capacity, and security to ensure reliable IT services.
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Manage daily IT infrastructure and support operations, including servers, networks, firewalls, storage, backup systems, cloud services, endpoints, and business applications.
Monitor system availability, performance, capacity, and security to ensure reliable IT services.
...
Technical Execution: Lead the configuration, testing, and deployment of network infrastructure, hardware, and enterprise software solutions.
Project Delivery: Collaborate with the Project Managers to translate project scopes into clear technical task breakdowns and milestones.
Client Engagement: Act as the primary technical expert during client onboarding, conducting technical kickoff sessions, user training, and status calls.
...
To assist the IT Operations Manager in supporting the day-to-day management of IT infrastructure, networks, systems, service desk operations, and technical support activities across the organisation.