To work directly (or through the Relationship Managers) customers for timely onboarding and prompt completion of reviews
To guide customers in providing us with the required KYC information and documents (which include account opening forms, KYC Questionnaires, Risk Assessment forms)...
Work closely with business stakeholders, product owners and operations teams to understand, analyze and document business requirements for the Payments Domain.
Facilitate requirement gathering workshops, discussions and walkthrough sessions to ensure business requirements are clearly understood and documented.
Translate business requirements into functional specifications, user stories, process flows, business rules, acceptance criteria and implementation-ready documentation....
Strategic Screening Optimisation: Conduct analytical assessments and recommend enhancements to the detection logic and algorithms used in customer onboarding, ongoing customer monitoring and real-time payment-message screening in all DBS operating countries, including SWIFT messages. Balance alert efficiency with comprehensive risk coverage, supporting effective financial crime risk management and the protection of the bank’s reputation.
Cross-Functional SME Collaboration: Partner with bank-wide stakeholders, including Compliance, Technology, Business Units and Operations, as the screening analytics SME. Present analytical findings, define screening requirements and recommendations, and provide evidence-based input to support stakeholder evaluation and approval of proposed changes.
Advanced Screening Analytics: Conduct detailed data analysis of screening performance, alert drivers and emerging financial crime risks. Develop and backtest recommendations for detection rules, matching logic, thresholds and risk scoring; assess the impact on risk coverage, false positives and operational efficiency; and present evidence-based findings for stakeholder review and approval....