Ensure the stability, availability, and performance of treasury-related systems across regional environments by providing timely incident resolution, system monitoring, and operational support.
Support business users, treasury operations teams, and IT stakeholders by resolving system issues, maintaining infrastructure, and coordinating with internal teams (DBA, Unix, Wintel, Security) and external vendors.
Supports business continuity and operational efficiency by minimizing system downtime, ensuring critical processes (e.g., batch jobs, transactions) run smoothly, and maintaining high system reliability for banking operations....
The Application Support Engineer is responsible for maintaining, troubleshooting, and enhancing business-critical applications to ensure optimal performance and availability. The role involves providing technical support, resolving incidents, and collaborating with development and infrastructure teams to deliver reliable solutions.
The key responsibilities of this role, among others are :-
•Monitor, maintain, and support enterprise applications to ensure high availability and performance....