Responsible to ensure timely and accurate delivery of investigation work by the team, bound by operational procedure, with target to meet KRI (key risk indicators).
Through strong technical understanding of operational processes, consistently analyse common trade issues to address the issues at root cause to avoid recurrence.
Ensure operational procedures are updated following every change in process or control and ensure every team member has well understood the changes.
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Oversee daily reconciliation of collateral balances, margin calls, and positions between internal records and counterparties (clearing houses, custodians, triparty agents, brokers, clients).
Review and analyse breaks (cash and securities) and ensure timely resolution with proper documentation.
Monitor aging of breaks and escalate persistent or high-risk discrepancies to management and relevant stakeholders
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Assist the Team Manager in overseeing daily operations of the FAM team to ensure smooth and efficient workflows.
Coordinate and monitor team tasks, including shift scheduling, leave management, and capacity planning, to maintain adequate coverage and meet deadlines
Support and guide team members through coaching, training, and knowledge sharing to enhance skills, performance, and development.
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Assist the Team Manager in overseeing daily operations of the FAM team to ensure smooth and efficient workflows.
Coordinate and monitor team tasks, including shift scheduling, leave management, and capacity planning, to maintain adequate coverage and meet deadlines
Support and guide team members through coaching, training, and knowledge sharing to enhance skills, performance, and development.
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The Middle Office (MO) team is responsible for validating, reconciling, and maintaining the integrity of trades, positions, cash balances, and valuation data across systems.
The MO team acts as a key control function to ensure operational data is accurate, complete, and timely for downstream reporting, client servicing, and regulatory purposes.
Operating in a controlled, high-volume environment, the MO team provides detection and resolution of breaks or inconsistencies arising from trading activity or system processing.
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The Middle Office (MO) team is responsible for validating, reconciling, and maintaining the integrity of trades, positions, cash balances, and valuation data across systems.
The MO team acts as a key control function to ensure operational data is accurate, complete, and timely for downstream reporting, client servicing, and regulatory purposes.
Operating in a controlled, high-volume environment, the MO team provides detection and resolution of breaks or inconsistencies arising from trading activity or system processing.
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Acting as a ‘checker’ to the Fund Accounting team, to produce consistent and accurate prices for your allocated funds, meeting tight deadlines within service level agreements (SLA).
Manage feedback to/from departments that will have input into net asset value (NAV) deliverables to ensure client deliverables and quality standards are met.
Assistant Manager will be the first escalation point for Oversight/Client and Fund Accountants in providing technical support and advice.
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Oversee and support organization, review and updating of the team’s day to day work of Transaction Management administration and ensuring accurately and timely execution of agreed process.
Adhere to key service level agreements and support coaching to GG10 & GG12.
Perform quality checks or second level validation on output from the team.
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Ensure quality and timeliness signoff for Clearing process – Trade flow monitoring, post trade reconciliation, client reporting & manage trade data control
Ensure all queries are managed effectively and escalation are sent to the Manager on timely manner.
Oversee and supervise day-to-day processes supporting the cash processing for Depository Operations and Investor Services, cash & security tracking, breaks management and investigation of cash across a range of Private Equity & Real Estate Solutions structures, including input and validation of manual cash entries and presentation of metrics and control data.
Ensure essential checks are complete and any outstanding items are recorded and cleared.
Adhere to key service level agreements and support coaching to junior team members (COO, SCOO and intern).
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Acting as a ‘checker’ to the Fund Accounting team, to produce consistent and accurate prices for your allocated funds, meeting tight deadlines within service level agreements (SLA)
Manage feedback to/from departments that will have input into net asset value (NAV) deliverables to ensure client deliverables and quality standards are met.
Supervisor will be the first escalation point for Oversight/Client and Fund Accountants in providing technical support and advice.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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