It Helpdesk Executive Jobs in Selangor - October 2026

Provide Tier 2/Tier 3 technical support through phone, email, chat, and remote assistance by diagnosing complex product, application, hardware, operating system, and connectivity issues using logs, system dumps, code review, SQL queries, and network troubleshooting tools.
Troubleshoot and resolve technical issues by identifying root causes and implementing appropriate fixes, workarounds, configuration changes, and other solutions to restore system functionality and minimize service disruption.
Manage and prioritize support tickets based on severity, business impact, and Service Level Agreements (SLAs), ensuring accurate documentation of issues, troubleshooting steps, resolutions, and follow-up actions in the ticketing system. ...

Posted

15 days ago

IT SUPPORT EXECUTIVE IT SUPPORT EXECUTIVE

ONKING CHAIN-STORE (M) SDN BHD

Full Time

Subang Jaya

Job SummaryWe are looking for a young, motivated and responsible IT Executive to provide day-to-day IT support to branches and ensure the smooth operation of the company's IT system and equipment.
Key Responsibilities
~ Provide basic IT support to branches for computer, software, printer, email and internet related issues. ...

Posted

17 days ago

TECHNICAL SUPPORT EXECUTIVE TECHNICAL SUPPORT EXECUTIVE

Basic Today Klang

Full Time

Ara Damansara

Minimum SPM qualification
Fresh graduates are welcome
No prior experience required ...

Posted

17 days ago

TECHNICAL SUPPORT EXECUTIVE (CUSTOMER SERVICE) TECHNICAL SUPPORT EXECUTIVE (CUSTOMER SERVICE)

Brain Recruit

Full Time

Ara Damansara

Handle customer enquiries and technical support requests via phone calls and email.
Assist customers in troubleshooting basic technical issues.
Provide accurate information and effective solutions to customer concerns. ...

Posted

5 days ago

Junior Technical Support Executive Junior Technical Support Executive

Red Contact Sdn Bhd

Full Time

Puchong

Installing, configuring, and maintaining computer hardware, applications, and systems.
Providing technical support to staff and clients, either in person or remotely, to set up systems and resolve technical issues within stipulated SLAs.
Troubleshooting and resolving system, network, hardware, and software problems. ...

Posted

23 days ago

Technical Support Executive (Junior) - Fresh graduates Technical Support Executive (Junior) - Fresh graduates

MASS Intelligent Provider Sdn Bhd

Full Time

Puchong

To understand overall technical support ticketing process and procedure.
Complete technical tasks and assignment according to ticketing system.
Track ticket status and make sure no missing SLA (service level agreement) complaints. ...

Posted

14 days ago

Technical Support Executive - Malaysia Market (m-f-d) Technical Support Executive - Malaysia Market (m-f-d)

Hager

Full Time

Shah Alam

Responsible to prepare/update training content, arrange and planning, regularly conduct product trainings for external customers including developers, consultants, architect, contractors, institutions (CSR training)
Responsible to develops & administers training programs for employees & customers.
Responsible to creates training content that related to customer needs and requirements. ...

Posted

9 days ago

Technical Support Executive - Malaysia Market (m-f-d) Technical Support Executive - Malaysia Market (m-f-d)

Hager

Full Time

Shah Alam

Responsible to prepare/update training content, arrange and planning, regularly conduct product trainings for external customers including developers, consultants, architect, contractors, institutions (CSR training)
Responsible to develops & administers training programs for employees & customers.
Responsible to creates training content that related to customer needs and requirements. ...

Posted

15 days ago

TECHNICAL SUPPORT EXECUTIVE (CUSTOMER SERVICE DEPT) TECHNICAL SUPPORT EXECUTIVE (CUSTOMER SERVICE DEPT)

Basic Today Klang

Full Time

Ara Damansara

Basic Salary: RM2,300
Allowance: RM600
Night Shift Allowance: RM400 ...

Posted

a month ago

IT Support Executive (2 - 3 Years Microsoft 365 Experience Preferred) IT Support Executive (2 - 3 Years Microsoft 365 Experience Preferred)

Meraque MY

Full Time

Puchong

Strong troubleshooting and technical support skills, with 2–3 years of hands-on experience, preferably with Microsoft 365 environments.
Experience in information technology and IT operations, including user account management, system monitoring, and incident handling.
Knowledge of basic network administration, such as configuring routers/switches, managing Wi-Fi, and understanding TCP/IP fundamentals. ...

Posted

24 days ago

Technical Support Executive - Malaysia Market (m-f-d) Technical Support Executive - Malaysia Market (m-f-d)

Hager

Full Time

Shah Alam

Responsible to prepare/update training content, arrange and planning, regularly conduct product trainings for external customers including developers, consultants, architect, contractors, institutions (CSR training)
Responsible to develops & administers training programs for employees & customers.
Responsible to creates training content that related to customer needs and requirements. ...

Posted

a month ago

Senior Executive - ICT Network and Helpdesk Senior Executive - ICT Network and Helpdesk

IGB International School (IGBIS)

Full Time

Sungai Buloh

Commit to, pursue and positively promote the School’s Vision, Mission, Motto and Pillars.
Model and encourage culture and climate in support of the IGBIS Guiding Statements and the IB Learner Profile to create a sense of belonging for all.
Develop an environment in which students and staff are challenged, supported and provided with a sense of purpose so as to develop and maintain an enthusiasm for learning. ...

Posted

14 days ago