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It Helpdesk Jobs in Petaling Jaya - October 2026 - Urgent Hiring
Showing 63 jobs results for
"it helpdesk"
in Petaling Jaya
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MYR2,000 - MYR2,800 Per Month
Near Train Station
This company is close to train station
- Greet customers warmly as they arrive and escort them to their tables.
- Present menus and take food and beverage orders accurately.
- Introduce customers to KyoChon’s brand and recommend signature menu items. ...
Be an early applicant!
Posted
11 days ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
This company is close to train station
- Gather information about software and subscription entitlement usage by reaching out to customers.
- Obtain feedback on Customer Satisfaction Scores (CSAT).
- Track renewal status and encourage customer renewal. ...
Sales Support
Customer Relationship Management (CRM)
Skills Required
Sales Support
Customer Relationship Management (CRM)
Communication
+1
Posted
a month ago
Undisclosed
- · Able to work under pressure and adapt to new technologies and support processes.
- Job Summary
- We are seeking a Technical Support Engineer to provide technical support for IT endpoint devices, including laptops, monitors, and peripherals. The role involves hardware diagnosis, warranty support, parts coordination, vendor management, ticket administration, and customer service. The engineer will work with internal technical teams, vendors, and authorised service providers to ensure timely resolution within agreed SLAs. ...
Posted
15 days ago
Undisclosed
- Provide courteous and timely technical support to end-users via phone, email, or chat, assisting with IT-related issues, questions, and service requests.
- Troubleshoot hardware and software problems, identify root causes, and work towards effective solutions. Escalate complex issues to higher-level support as needed.
- Create, document, and manage service desk tickets in a timely and organized manner, ensuring accurate tracking and resolution of incidents. ...
Posted
16 days ago
Undisclosed
- Applies company policies and procedures to resolve routine issues
- Works on problems of limited scope
- Receives detailed instructions ...
Posted
5 days ago
Undisclosed
- Plan, configure, and coordinate the deployment of POS terminal sets to outlets, ensuring smooth and timely roll-out execution
- Monitor and troubleshoot outlet network connections to maintain consistent system uptime and operational continuity
- Liaise with shopping mall management teams to facilitate sales data integration with their respective servers ...
Posted
17 days ago
Undisclosed
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. ...
Posted
8 days ago
Undisclosed
- Handle walk-in, incoming call and email enquiries from the sales force, demonstrating excellent customer service skills to meet and exceed customer expectations.
- Follow up on and resolve complaints, ensuring satisfactory closure within the agreed service standards.
- Work closely with team members and leaders to achieve quality outcomes and productivity targets. ...
Posted
21 days ago
MYR2,800 - MYR3,500 Per Month
- Provide client support and technical issue resolution on products and services;
- Diagnosing, troubleshooting hardware and software issues and repairing devices;
- Identify and correct or advise on operational issues in clients’ computer systems; ...
Posted
23 days ago
Undisclosed
- Provide Tier 2/3 technical support, troubleshooting complex hardware, software, network, and system issues through phone, email, chat, and remote assistance.
- Diagnose root causes using logs, system data, code review, and basic SQL queries; implement fixes, workarounds, and configuration changes.
- Monitor and maintain IT systems, hardware, operating systems, applications, and network connectivity; assist in deployments, migrations, and integrations. ...
Posted
23 days ago
MYR2,500 - MYR3,500 Per Month
- Provide IT in-house (internal) and onsite support for clients.
- Setup, configure, support, diagnose, troubleshoot and maintain various IT hardware (desktop, laptop, server), software (windows, office, exchange, AD, backup, etc), network (switches, routers, firewalls, wireless, etc), printers, storage, applications, web & email hosting and Internet Security.
- Provide helpdesk, phone and remote assistance to clients. ...
Posted
23 days ago
MYR1,800 - MYR2,200 Per Month
- Provide helpdesk and technical support to end users.
- Provide IT support to the office, including computers, printers, and other office IT equipment.
- Manage and maintain computer hardware, software, and IT equipment. ...
Posted
18 days ago
Hakkōda, An IBM Company
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
14 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
15 days ago
Undisclosed
- The ideal candidate has previous experience in effectively coping with a fast-paced, high-pressure role in a constantly changing business environment. He/she will be strongly team-focused and have proven communication skills. The candidate is flexible and willing to work variable shift patters.
- Preferably the suitable candidate has a technical aptitude and a basic understanding of various hardware, software and Microsoft operating systems.
- Ideally, candidates will have previous experience working within a technical support environment/customer service environment, delivering front-line service directly to customers, preferably within an international company. Previous call center. ...
Posted
3 days ago
Undisclosed
- Provide courteous, timely, and professional technical support to end-users via phone and email, assisting with IT-related incidents, inquiries, and service requests.
- Receive, understand, and accurately document user issues, ensuring sufficient information is captured for troubleshooting, escalation, and resolution.
- Log, update, monitor, and manage service desk tickets using BMC and ServiceNow, ensuring accurate categorization, prioritization, assignment, documentation, and timely follow-up. ...
Posted
16 days ago
MYR2,566.57 - MYR3,552.49 Per Month
- Support daily IT MFG systems related tickets – Windows Server 2012 / 2016 / 2019 issues, Service Pack upgrade, Security Patching, MFG application rollout, File Server Management, RedHat Linux administration, IIS management, SQLserver, healthcheck and monitoring, level 1 IT end user support on clients, application, network and services, and other tasks requested by Site IT Supervisor.
- To manage site helpdesk operations, provide technical guidance, deliver helpdesk efficiency report, and other tasks requested by Site IT Supervisor
- Perform administrative functions for all IT Manufacturing and APAC IT, including coordination and communication. Maintain documentation, organize meetings and events, and ensure confidentiality and compliance according to Policy ...
Posted
23 days ago
Undisclosed
- Ideally, candidates will have previous experience working within a technical support environment/customer service environment, delivering front-line service directly to customers, preferably within an international company. Previous call center.
- Answer contacts promptly and professionally
- Log/Validate all contacts Call Handling Database ...
Posted
11 days ago
Undisclosed
- Applies company policies and procedures to resolve routine issues
- Works on problems of limited scope
- Receives detailed instructions ...
Posted
23 days ago
Undisclosed
- Provide first-level and desktop support for PCs, workstations, mobile devices, software, collaboration tools, and other IT services.
- Deliver professional walk-up, onsite, and remote support to AstraZeneca employees.
- Diagnose, resolve, and manage incidents and service requests using ServiceNow or a similar IT service management platform. ...
Posted
4 days ago
Undisclosed
- Delivery of local onsite and remote support for AstraZeneca personnel.
- Responsible for the support and resolution of Incidents and Requests.
- Reviewing incident and request ticket queues within the ITSM system and acting accordingly. ...
Posted
a month ago
Undisclosed
- Delivery of local onsite and remote support for AstraZeneca personnel.
- Responsible for the support and resolution of Incidents and Requests.
- Reviewing incident and request ticket queues within the ITSM system and acting accordingly. ...
Posted
a month ago
Undisclosed
- Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
Posted
a month ago
Undisclosed
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. ...
Posted
a month ago
MYR3,000 - MYR3,500 Per Month
- Diagnose, troubleshoot, and repair POS equipment, electronic devices, tablets, and related peripherals.
- Perform hardware, component-level, and PCB board repairs, including soldering, desoldering, circuit troubleshooting, connector repairs, and board-level repairs.
- Replace faulty components such as screens, batteries, storage devices, power supplies, circuit boards, and other hardware modules. ...
Posted
a month ago
Undisclosed
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. ...
Posted
20 days ago
Undisclosed
- Helpdesk Management
- • Serve as the first point of contact between customers and the company.
- • In charge of responding to inquiries and resolving between hardware or software with the user issues in a fast and professional way following with the standard help desk procedures. ...
Posted
11 days ago
MYR900 - MYR1,200 Per Month
- Assist the ICT / Technical team in MFPs / copiers network installation at customer sites.
- Support basic copier network setup such as print driver installation, scan-to-folder, scan-to-email and network printing configuration.
- Provide remote support using TeamViewer / AnyDesk for customer troubleshooting when required. ...
Posted
11 days ago
Undisclosed
- Serve as the first point of contact for procurement and accounts payable inquiries received via email, ticketing systems, chat, or phone, ensuring timely and professional customer support
- Manage and resolve user requests, service tickets, and process-related queries related to procurement operations, purchase requisitions, purchase orders, supplier onboarding, and invoice processing.
- Log, track, prioritize, and monitor incidents and service requests through ServiceNow or other ticket management systems until resolution ...
Posted
a month ago
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