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It Helpdesk Jobs in Petaling - October 2026 - Urgent Hiring
Showing 99 jobs results for
"it helpdesk"
in Petaling
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MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
This company is close to train station
- Gather information about software and subscription entitlement usage by reaching out to customers.
- Obtain feedback on Customer Satisfaction Scores (CSAT).
- Track renewal status and encourage customer renewal. ...
Sales Support
Customer Relationship Management (CRM)
Skills Required
Sales Support
Customer Relationship Management (CRM)
Communication
+1
Posted
a month ago
MYR2,800 - MYR2,800 Per Month
- Position : IT Helpdesk (System Administrator)
- Basic Salary : RM 2,800 + Allowances
- Location : PJ Trade ...
Posted
4 days ago
Undisclosed
- Plan, configure, and coordinate the deployment of POS terminal sets to outlets, ensuring smooth and timely roll-out execution
- Monitor and troubleshoot outlet network connections to maintain consistent system uptime and operational continuity
- Liaise with shopping mall management teams to facilitate sales data integration with their respective servers ...
Posted
2 days ago
Undisclosed
- Provide Tier 2/Tier 3 technical support through phone, email, chat, and remote assistance by diagnosing complex product, application, hardware, operating system, and connectivity issues using logs, system dumps, code review, SQL queries, and network troubleshooting tools.
- Troubleshoot and resolve technical issues by identifying root causes and implementing appropriate fixes, workarounds, configuration changes, and other solutions to restore system functionality and minimize service disruption.
- Manage and prioritize support tickets based on severity, business impact, and Service Level Agreements (SLAs), ensuring accurate documentation of issues, troubleshooting steps, resolutions, and follow-up actions in the ticketing system. ...
Posted
2 days ago
MYR2,500 - MYR3,500 Per Month
- Provide IT in-house (internal) and onsite support for clients.
- Setup, configure, support, diagnose, troubleshoot and maintain various IT hardware (desktop, laptop, server), software (windows, office, exchange, AD, backup, etc), network (switches, routers, firewalls, wireless, etc), printers, storage, applications, web & email hosting and Internet Security.
- Provide helpdesk, phone and remote assistance to clients. ...
Posted
4 days ago
MYR2,800 - MYR3,500 Per Month
- Provide client support and technical issue resolution on products and services;
- Diagnosing, troubleshooting hardware and software issues and repairing devices;
- Identify and correct or advise on operational issues in clients’ computer systems; ...
Posted
4 days ago
Undisclosed
- Handle walk-in, incoming call and email enquiries from the sales force, demonstrating excellent customer service skills to meet and exceed customer expectations.
- Follow up on and resolve complaints, ensuring satisfactory closure within the agreed service standards.
- Work closely with team members and leaders to achieve quality outcomes and productivity targets. ...
Posted
5 days ago
MYR10,000 - MYR10,000 Per Month
- Knowledge on End User Computing Devices (Laptop / Desktop / VDI)2. Ability to provide technical support over the phone3. Excellent Oral and Written Communication skills4. Hands on Experience on resolving customer issues related to the infrastructure5. Assist with support of network connectivity, PCs, and VPN connectivity6. Experience on Remote Desktop Client Software’s7. Ability to resolve and or provide work around8. Anticipate customer needs and proactively identifies solutions9. Enthusiastic Maintain high customer / end user satisfaction10. Strong in Communication skills and inter-personal skills.11. Should have good experience in troubleshooting hardware issues for both desktops and laptops.12. Should have experience in Active Directory and desktop engineering13. Hands on experience on VMware and VDI troubleshooting.
- Pay: Up to RM10,000.00 per month
- Work Location: In person
Posted
4 days ago
MYR2,566.57 - MYR3,552.49 Per Month
- Support daily IT MFG systems related tickets – Windows Server 2012 / 2016 / 2019 issues, Service Pack upgrade, Security Patching, MFG application rollout, File Server Management, RedHat Linux administration, IIS management, SQLserver, healthcheck and monitoring, level 1 IT end user support on clients, application, network and services, and other tasks requested by Site IT Supervisor.
- To manage site helpdesk operations, provide technical guidance, deliver helpdesk efficiency report, and other tasks requested by Site IT Supervisor
- Perform administrative functions for all IT Manufacturing and APAC IT, including coordination and communication. Maintain documentation, organize meetings and events, and ensure confidentiality and compliance according to Policy ...
Posted
4 days ago
MYR1,800 - MYR2,200 Per Month
- Provide helpdesk and technical support to end users.
- Provide IT support to the office, including computers, printers, and other office IT equipment.
- Manage and maintain computer hardware, software, and IT equipment. ...
Posted
4 days ago
Undisclosed
- Applies company policies and procedures to resolve routine issues
- Works on problems of limited scope
- Receives detailed instructions ...
Posted
11 days ago
Undisclosed
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. ...
Posted
14 days ago
Undisclosed
- · Able to work under pressure and adapt to new technologies and support processes.
- Job Summary
- We are seeking a Technical Support Engineer to provide technical support for IT endpoint devices, including laptops, monitors, and peripherals. The role involves hardware diagnosis, warranty support, parts coordination, vendor management, ticket administration, and customer service. The engineer will work with internal technical teams, vendors, and authorised service providers to ensure timely resolution within agreed SLAs. ...
Posted
21 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
3 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
3 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
3 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
3 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
3 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
3 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
3 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
3 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
3 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
2 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
3 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
3 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
3 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
3 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
3 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
3 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
3 days ago
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