Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent.
Required language(s): English, Bahasa Malaysia.
Required skill(s): Hardware & PC troubleshooting, System Administration and Networking.
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Experience: 8+ years in cybersecurity, technical risk, or IT audit, with 2+ years of direct team leadership, supervisory, or line management experience in a complex enterprise environment.
If you are looking to excel and make a difference, take a closer look at us…
Experience: 8+ years in cybersecurity, technical risk, or IT audit, with 2+ years of direct team leadership, supervisory, or line management experience in a complex enterprise environment.
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Architect, administer, and optimize cloud infrastructure across various cloud platforms AWS, Microsoft Azure, and Google Cloud Platform.
You will design, deploy, and maintain API integrations, webhooks, and workflow automations that reduce manual effort and improve operational efficiency.
You will drive infrastructure-as-code adoption using tools such as Terraform and Ansible etc.
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Interested Share updated resume to nithyag@panasiagroup.net or Watsapp: +60 165720562
Company Description Pan Asia Software Solutions is a technology-focused organization that delivers integrated IT services and software solutions to clients across diverse industries. The company emphasizes reliable, secure, and scalable technology environments that support business continuity and growth. Team members collaborate closely with customers to understand their operational needs and provide tailored solutions. Pan Asia Software Solutions values innovation, accountability, and strong technical leadership, offering opportunities to work on complex, enterprise-level systems.
Role Description The Group IT Incident & Risk Lead is a full-time, on-site role based in Petaling Jaya. This role is responsible for overseeing incident management across group IT operations, including identifying, triaging, and coordinating the resolution of network, infrastructure, and application issues. The individual will monitor systems and security events, assess risk exposure, and implement controls and response plans to minimize operational impact. Day-to-day responsibilities include managing incident queues, leading root cause analysis, producing incident and risk reports, and maintaining documentation of policies, procedures, and remediation actions. The role also involves collaborating with IT teams and business stakeholders, providing guidance on best practices, and driving continuous improvement in incident response and risk management processes.
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Focus on the Family Malaysia (FOFM) is a not-for-profit organisation dedicated to helping families thrive. Since 1997, we provide relevant, reliable and reproducible programmes, trusted resources, and family counselling services that strengthen relationships in marriage, parenting, and youth. We partner with like-minded individuals and organisations to nurture, support, and protect time-honoured values and the institution of the family – because we believe strong families build strong communities.
We are looking for a hands-on and resourceful IT & Systems Lead to independently manage and strengthen FOFM’s technology environment. This role oversees IT systems, supports day-to-day technology needs, and drives practical improvements across infrastructure, CRM capabilities, digital operations, and systems integration. The ideal candidate enjoys a broad scope of responsibilities and is passionate about using technology to enable smarter, more effective ways of serving our mission.
Job Title: IT Infrastructure & Network Manager / Assistant ManagerOnsite in Petaling Jaya, SelangorJob SummaryWe are looking for an experienced IT Infrastructure & Network Manager / Assistant Manager to manage and support IT infrastructure across multiple locations. This is a hands-on technical role involving network, servers, virtualization, cloud, storage, backup, security, and disaster recovery.Key ResponsibilitiesManage and provide hands-on support for IT infrastructure including network, servers, virtualization, storage, cloud, data centre, backup and disaster recovery.Manage LAN/WAN, Internet connectivity, Wi-Fi, firewalls and VPN.Administer and support VMware, Hyper-V and HCI environments.Manage and support Microsoft Azure / AWS cloud infrastructure.Monitor infrastructure performance, availability, capacity and security.Troubleshoot and resolve complex infrastructure issues.Plan and implement infrastructure upgrades, migrations and technology improvements.Manage backup, disaster recovery and business continuity.Work with cybersecurity teams on patching, hardening, network segmentation and vulnerability remediation.Participate in infrastructure implementation, testing, migration and maintenance activities.Manage infrastructure vendors, service providers, contracts and SLAs.Provide technical guidance to IT/campus teams and maintain infrastructure standards.Maintain technical documentation, network diagrams, configurations and asset records.Support IT projects, procurement and implementation of new infrastructure technologies.Support IT governance, risk, audit and compliance requirements.Requirements5–8 years of solid hands-on experience in IT infrastructure, networking, systems administration or related IT operations.Relevant supervisory/management experience for Manager-level positions.Strong hands-on knowledge of enterprise networking, servers, virtualization, storage, cloud and infrastructure security.Willingness to travel between campuses nationwide and support critical infrastructure incidents when required.Experience managing IT infrastructure across multiple locations/campuses is highly desirable.Practical experience with VMware, Hyper-V, HCI, Azure, AWS, network security, backup and disaster recovery is an advantage.Experience in a University, higher education or large multi-site organisation is an advantage.Relevant IT certifications are an advantage.Key SkillsStrong hands-on technical and troubleshooting skillsInfrastructure and network managementTeam leadership and coordinationProblem-solving and analytical skillsVendor and stakeholder managementStrong ownership and accountabilityGood communication skillsAbility to manage multiple priorities and projectsFocus on infrastructure reliability, security and continuous improvement
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Undertake project assignments together with the project team to deliver enterprise financial portal.
Assist project team to develop business solutions for a specific functional area/module, to address client business needs, working closely with the Application Development and Web Design team to deliver the overall solution.
Get real experience in project implementation - System Development Life Cycle by supporting project team in:
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Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity.
Integrates technical knowledge and business understanding to create superior solutions for the company and for customers.
Resolve most technical incidents independently within your technical area.
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Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity.
Integrates technical knowledge and business understanding to create superior solutions for the company and for customers.
Resolve most technical incidents independently within your technical area.
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Support daily IT MFG systems related tickets – Windows Server 2012 / 2016 / 2019 issues, Service Pack upgrade, Security Patching, MFG application rollout, File Server Management, RedHat Linux administration, IIS management, SQLserver, healthcheck and monitoring, level 1 IT end user support on clients, application, network and services, and other tasks requested by Site IT Supervisor.
To manage site helpdesk operations, provide technical guidance, deliver helpdesk efficiency report, and other tasks requested by Site IT Supervisor
Perform administrative functions for all IT Manufacturing and APAC IT, including coordination and communication. Maintain documentation, organize meetings and events, and ensure confidentiality and compliance according to Policy
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Bertanggungjawab menyelenggara, memantau dan memastikan kelancaran sistem dalaman syarikat termasuk rangkaian, perisian dan perkakasan, bagi menyokong operasi harian syarikat.
System Maintenance & Support
a. Bertanggungjawab menyelenggara sistem dalaman syarikat termasuk memastikan semua aplikasi, server dan sistem operasi berfungsi dengan baik.
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Focus on the Family Malaysia (FOFM) is a not-for-profit organisation dedicated to helping families thrive. Since 1997, we provide relevant, reliable and reproducible programmes, trusted resources, and family counselling services that strengthen relationships in marriage, parenting, and youth. We partner with like-minded individuals and organisations to nurture, support, and protect time-honoured values and the institution of the family – because we believe strong families build strong communities.
We are looking for a hands-on and resourceful IT & Systems Lead to independently manage and strengthen FOFM’s technology environment. This role oversees IT systems, supports day-to-day technology needs, and drives practical improvements across infrastructure, CRM capabilities, digital operations, and systems integration. The ideal candidate enjoys a broad scope of responsibilities and is passionate about using technology to enable smarter, more effective ways of serving our mission.