Day-to-day IT operations. Run the day-to-day operation, performance, and availability of the company's core systems and services, keeping the business operating without interruption.
Responsible for the supervision, review and implement the organisation’s IT strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards including digitalisation of processes.
Review the existing IT infrastructure and systems across Singapore and China, identify gaps and risks, and recommend improvements aligned with US IT standards and local business requirements.
Lead the IT pre-opening workstream by managing technology infrastructure setup, systems implementation, network deployment, testing, user readiness, and operational launch planning
Review the existing IT infrastructure and systems across Singapore and China, identify gaps and risks, and recommend improvements aligned with US IT standards and local business requirements.
Develop and execute long-term IT roadmaps and strategies to support the organization's scalability and digital transformation goalsLead, mentor, and build high-performing IT teams, including systems engineers, network administrators, and helpdesk supportOversee the design, deployment, and daily operation of enterprise networks, hardware, software, and multi-cloud platforms to maximize system uptime
Develop and execute IT strategies and digital transformation initiatives to support marine fuel trading, bunkering operations, vessel activities and corporate functions.
Own day-to-day internal IT support for employees, including devices, accounts, collaboration tools, access requests, troubleshooting, and issue resolution.
Understand IT technology standards, platforms and directions, keeping updated of technology trends, particularly in the hotel industry as well as aware of systems development methods and tools that are available
Manage and oversee IT infrastructure operations across different sites, including network, server, data centre, endpoint and communication systems, to ensure stable and reliable services for manufacturing operations and timely incident resolution (target system uptime of 99.85% or higher).