Lead end-to-end fibre provisioning and delivery of DomData orders, ensuring timely service activation to meet customer contractual commitments, service level agreements (SLAs) and revenue realization.
Lead and coach the MR Pre-Sales team and champion the Customer Success team, setting account coverage, priorities, solutioning standards, service governance, KPIs and capability development.
Lead and coach the MR Pre-Sales team and champion the Customer Success team, setting account coverage, priorities, solutioning standards, service governance, KPIs and capability development.
Build and maintain strong service relationships across various levels within client organisations and act as the single point of contact for escalated operational matters.
Manage day-to-day facilities operations across assigned Singtel locations, ensuring building systems and critical infrastructure remain reliable and operational.
Be part of the team responsible for the commercial performance and P&L of the International Private Line (IPL) portfolio, driving revenue growth, pricing strategy, margin optimization, and overall profitability.
Lead and manage end-to-end bidding pursuit process. Be the overall-in-charge of RFP document development, preparation and to ensure high quality proposals are submitted on time.
Develop and manage enterprise mobility and digital solutions, including digital workspace, trusted communications, CPaaS and API-enabled services, to drive customer value, business growth and market differentiation.
Build and maintain strong service relationships across various levels within client organisations and act as the single point of contact for escalated operational matters.
Be part of the team responsible for the commercial performance and P&L of the International Private Line (IPL) portfolio, driving revenue growth, pricing strategy, margin optimization, and overall profitability.