Lead technical discovery with customers to understand their current device landscape, support processes, and business goals, and identify opportunities for DaaS and managed services.
Design complete solutions that combine devices, lifecycle services (deployment, support, refresh, secure recovery) and cloud/SaaS platforms such as endpoint management and security. May involve multi-vendor hardware (laptops, workstations, servers, appliances) and integrated network security (firewalls, IoT).
Lead the deployment strategies for SaaS solutions, including M365, MDM (Intune/Scalefusion etc.), and endpoint security (EPP,EDR, XDR) etc.
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Oversee the design, implementation, and management of complex network infrastructures, including WAN, public or private clouds, data centre networking, routers, switches, load balancers, firewalls, and other configurations.
Works collaboratively with sales team, technical team and support teams.
Develops and maintains relationships with prospects, customers, and partners.
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Ensure all policies, procedures and work instructions are followed in the interests of customer satisfaction and contractual obligations in a 24x7 environment.
Customer focus providing consultancy to business clients regarding availability and functionality of services.
Enforce and review MS process to ensure documentation is current and to provide management escalation for MS staff.
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Ensure all policies, procedures and work instructions are followed in the interests of customer satisfaction and contractual obligations in a 24x7 environment.
Customer focus providing consultancy to business clients regarding availability and functionality of services.
Enforce and review MS process to ensure documentation is current and to provide management escalation for MS staff.
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The Network Security Department is responsible for protecting the organisation’s network infrastructure from cyber threats while ensuring availability, performance, and compliance. The department works at the intersection of network engineering and cybersecurity, implementing security controls across on premises, cloud, and hybrid environments.
The team designs, deploys, and operates network security technologies such as firewalls, intrusion prevention systems, secure access solutions, and network monitoring tools. In close partnership with the Network Engineering and Cybersecurity teams, the department proactively identifies vulnerabilities, remediates security findings, and continuously improves the organisation’s overall security posture.
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We are looking for a Network & Security Analyst to join our team. As a Network Security Analyst, you will be involved in following work instruction-based processes to deliver first-level support for network-related requests and issues. It entails ensuring compliance with customer service level agreements and serving as the primary point of contact for escalated requests and issues.
Your core objective is to restore service for the customer as quickly as is possible and, where further escalation is required, provide a single point of contact and ownership.
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Ensure all policies, procedures and work instructions are followed in the interests of customer satisfaction and contractual obligations in a 24x7 environment.
Customer focus providing consultancy to business clients regarding availability and functionality of services.
Enforce and review MS process to ensure documentation is current and to provide management escalation for MS staff.
...
Ensure all policies, procedures and work instructions are followed in the interests of customer satisfaction and contractual obligations in a 24x7 environment.
Customer focus providing consultancy to business clients regarding availability and functionality of services.
Enforce and review MS process to ensure documentation is current and to provide management escalation for MS staff.
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Work closely with our sales team to understand clients' network security needs and recommend appropriate solutions
Provide technical expertise and support during the pre-sales process, including product demonstrations, proof of concepts, and responding to technical inquiries
Stay up-to-date with the latest advancements in network security and apply this knowledge to the pre-sales process
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Work closely with our sales team to understand clients' network security needs and recommend appropriate solutions
Provide technical expertise and support during the pre-sales process, including product demonstrations, proof of concepts, and responding to technical inquiries
Stay up-to-date with the latest advancements in network security and apply this knowledge to the pre-sales process
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Manage the daily operations of all security appliances and equipment, including Firewalls, Web Application Firewalls (WAF), Endpoint Detection and Response (EDR) solutions (e.g., FireEye), Intrusion Prevention Systems (IPS), and Network Access Control (NAC) systems.
Ensure optimal performance, availability, and configuration for all managed security components.
Ensure adherence to internal policies, industry best practices, and regulatory guidelines, such as Bank Negara Malaysia's RMiT.
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The Engineer, Cyber Security is responsible for supporting the implementation, monitoring, and maintenance of cyber security solutions to protect the organization’s digital assets, networks, and applications. This role collaborates with senior engineers, lead engineers, architects, and cross-functional teams to ensure security initiatives are executed effectively. The Engineer applies technical expertise to maintain secure systems, follows best practices, and contributes to a strong security culture aligned with company values.
Implement, configure, and maintain cyber security tools and solutions across networks, applications, cloud, and endpoints.
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Validate and support deployment of Microsoft Defender for Endpoint (MDE), ensuring protection, EDR, and hardening requirements are met.
Assist in planning, deploying, and maintaining Microsoft Intune policies for secure device management, compliance enforcement, and configuration baselines.
Support integration and continuous improvement of Intrusion Prevention Systems (IPS) across on‑premises and cloud network environments.
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The position is tasked to support legal and regulatory compliance initiatives related to network security, aligning with national policy objectives, in order to ensure effective governance, compliance, and oversight of Malaysia’s network environment and infrastructure.
Validate and support deployment of Microsoft Defender for Endpoint (MDE), ensuring protection, EDR, and hardening requirements are met.
Assist in planning, deploying, and maintaining Microsoft Intune policies for secure device management, compliance enforcement, and configuration baselines.
Support integration and continuous improvement of Intrusion Prevention Systems (IPS) across on‑premises and cloud network environments.
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Lead deployment and optimization of Fortinet Firewalls, including policy management, VPN setup, and troubleshooting to maintain strong perimeter security.
Administer and support Barracuda Firewalls, handling rule updates, threat‑protection features, and connectivity issues to ensure stable and secure operations.
Support deployment, tuning, and maintenance of Netskope VPN / Private Access, enabling secure remote connectivity through zero‑trust access controls and user‑based security policies.
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