Assist in the recruitment process by posting job ads, screening resumes, and scheduling interviews.
Maintain accurate and up-to-date employee records, including personal information, employment contracts renewal, and performance evaluations.
Provide administrative and operational support to the team by assisting with daily administrative tasks, data management, documentation, and coordination.
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Provide L1 operational support for Microsoft Defender for Endpoint, Microsoft Defender for Cloud Apps, and Microsoft Purview incidents, alerts, requests, and customer tickets.
Provide L1 operational support for Microsoft Defender for Endpoint, Microsoft Defender for Cloud Apps, and Microsoft Purview incidents, alerts, requests, and customer tickets
Perform initial ticket intake, categorisation, prioritisation, user-impact assessment, and investigation based on available evidence and approved support guidance
Investigate MDE alerts, incidents, device timelines, antivirus detections, device health, onboarding status, sensor health, and endpoint policy status
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On-Site Client Deployment: Work directly at the client’s designated location in KL City Centre to execute cloud infrastructure projects, deliver system integration, and manage technical client requirements.
Cloud Infrastructure Provisioning: Design, deploy, and maintain secure, highly available cloud environments (AWS, Azure, or GCP) aligned with client security and operational policies.
Automation & IaC: Write and manage clean Infrastructure as Code (IaC) using tools like Terraform, CloudFormation, or Bicep to automate provisioning and minimize manual configuration.
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Build and lead the project delivery function: hire, mentor, and manage project managers; set delivery standards, playbooks, and KPIs.
Own portfolio-level delivery — timelines, budgets, quality — across all concurrent AI Vision, system integration, and enterprise deployment projects.
Personally lead the largest, most complex programs: CCTV / video surveillance rollouts, multi-site on-premise server and software deployments, and agentic AI initiatives (multi-agent orchestration systems, natural-language query layers over real-time vision event data, LLM tool-use and automation).
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