Process Automation: support programming and automation initiatives to improve team productivity and enhance existing processes, tools, and reporting platforms
Server & Cloud Design: Work with partners to design server architectures (on-prem, cloud, and edge) to support Network projects. Ensure that design and architecture is fit-for-purpose – i.e. low-latency IOT, OT data processing.
Understand and analyze our existing customer base across individual, takaful, corporate and digital platforms by customer segments. Run surveys, focus groups, leverage on digital and data to get insight to their behaviors, wants and needs. Pull all of this understanding together to develop strategies which drive repeat customer purchase, cross and upsell.
Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work – specifically in the areas of cost optimizations and/or reductions.