Sainhall Nutrihealth is a Singapore-headquartered health and wellness company operating across Southeast Asia. While our headquarters and production operations are based in Singapore, this role will be based in our Penang office, which supports the company’s growing commercial, coordination and regional support functions.
We combine the stability of a long-established regional business with the ambition and agility of a growth-stage challenger brand.
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As a Customer Support Specialist, I act as an extension of the brand, delivering professional and reliable support to customers. You need to take ownership of customer needs while collaborating with the team to ensure the highest level of service.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
...