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It Support Jobs in Petaling - October 2026 - Urgent Hiring - Page 8
Showing 383 jobs results for
"it support"
in Petaling
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Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
16 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
16 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
16 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
16 days ago
Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
16 days ago
Undisclosed
- · Willing and able to work 24×7 rotational shifts, including nights, weekends, and public holidays.
- Job Summary
- We are seeking a customer-focused Service Desk Agent to provide first-level IT support to end-users. The role covers incident and service request management, ticket administration, vendor coordination, and SLA monitoring. The agent will work with internal IT teams and external vendors to ensure timely resolution and effective customer support. ...
Posted
9 days ago
MYR1,500 - MYR1,700 Per Month
- Daily ICT maintenance
- Maintain computers, servers, network equipment, software, applications, databases, and storage.
- Troubleshoot technical problems when systems or equipment fail. ...
Posted
18 days ago
Undisclosed
- The ideal candidate has previous experience in effectively coping with a fast-paced, high-pressure role in a constantly changing business environment. He/she will be strongly team-focused and have proven communication skills. The candidate is flexible and willing to work variable shift patters.
- Preferably the suitable candidate has a technical aptitude and a basic understanding of various hardware, software and Microsoft operating systems.
- Ideally, candidates will have previous experience working within a technical support environment/customer service environment, delivering front-line service directly to customers, preferably within an international company. Previous call center. ...
Posted
a day ago
Undisclosed
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. ...
Posted
a month ago
Undisclosed
- Applies company policies and procedures to resolve routine issues
- Works on problems of limited scope
- Receives detailed instructions ...
Posted
24 days ago
MYR2,400 - MYR2,500 Per Month
- Company Background : Water and hygiene solutions
- Contract Durations : 6 months (renewable)
- Working Days/Hours : Mon - Fri (8.30am - 5.30pm) ...
Posted
6 days ago
Undisclosed
- Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
Posted
18 days ago
Undisclosed
- Ideally, candidates will have previous experience working within a technical support environment/customer service environment, delivering front-line service directly to customers, preferably within an international company. Previous call center.
- Answer contacts promptly and professionally
- Log/Validate all contacts Call Handling Database ...
Posted
18 days ago
Undisclosed
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. ...
Posted
17 days ago
Undisclosed
- The ideal candidate has previous experience in effectively coping with a fast-paced, high-pressure role in a constantly changing business environment. He/she will be strongly team-focused and have proven communication skills. The candidate is flexible and willing to work variable shift patters.
- Preferably the suitable candidate has a technical aptitude and a basic understanding of various hardware, software and Microsoft operating systems.
- Ideally, candidates will have previous experience working within a technical support environment/customer service environment, delivering front-line service directly to customers, preferably within an international company. Previous call center. ...
Posted
22 days ago
Undisclosed
- Plan, configure, and coordinate the deployment of POS terminal sets to outlets, ensuring smooth and timely roll-out execution
- Monitor and troubleshoot outlet network connections to maintain consistent system uptime and operational continuity
- Liaise with shopping mall management teams to facilitate sales data integration with their respective servers ...
Posted
a month ago
Undisclosed
- Handle walk-in, incoming call and email enquiries from the sales force, demonstrating excellent customer service skills to meet and exceed customer expectations.
- Follow up on and resolve complaints, ensuring satisfactory closure within the agreed service standards.
- Work closely with team members and leaders to achieve quality outcomes and productivity targets. ...
Posted
a month ago
Undisclosed
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. ...
Posted
a month ago
Undisclosed
- SLA and Queue Management: Take ownership of SLA compliance by monitoring support queues daily, prioritising tickets based on severity and SLA deadlines, and ensuring timely resolution of all tickets by Level 1 and Level 2 support teams.
- Escalation Management: Identify tickets at risk of breaching SLAs and escalate them promptly to Level 3 support or vendors, providing complete diagnostic information and details of the business impact. Track escalated issues through to resolution and keep customers informed of progress.
- Major Incident Management: Coordinate internal teams, vendors and customers in managing critical incidents. Review every SLA breach and ensure corrective actions are documented and implemented. ...
Posted
14 hours ago
Undisclosed
- Framework Management: Develop governance frameworks and compliance policies aligned with local regulatory requirements.
- Compliance Audits: Conduct governance assessments and compliance reviews, identify potential risks, and help develop structured mitigation plans.
- Reporting and Documentation: Prepare clear governance reports, compliance updates, and dashboards for senior leadership and committees. ...
Posted
3 days ago
MYR2,200 - MYR3,000 Per Month
- Broker & Calendar Support: Manage appointments, schedules, emails and day-to-day administrative tasks to support the broker.
- Client Communication: Handle client enquiries, follow-ups, calls and appointment bookings in a professional and timely manner.
- Document Support: Collect, organise and maintain client documents and assist with application-related administration. ...
Posted
15 days ago
MYR2,800 - MYR3,500 Per Month
- Provide administrative and project management support to the Business Development team.
- Assist in managing key client accounts and ensure timely and accurate monthly reporting.
- Support client servicing activities, including account follow-ups, updates, and coordination. ...
Posted
3 days ago
Undisclosed
- Event Logistics Management: You will book event spaces, order display materials, and organize catering for customer meetings
- Shipping & Fulfillment: You will coordinate the shipping for exhibition booths, product samples, and sales brochures
- Procurement & Purchase Orders: You will submit purchase requisitions, track invoice approvals, and accurately log vendor payments ...
Posted
6 days ago
Undisclosed
- Manage customer orders, quotations, and pricing through ERP systems and digital channels.
- Serve as the main contact for order-related inquiries via phone, email, and chat.
- Coordinate with internal teams on order fulfillment, delivery issues, and service requests. ...
Posted
6 days ago
Undisclosed
- Manage desktop device incidents (hardware and software) through to resolution.
- Manage IMAC and desk-side support services, including hard and soft break-fix services for laptops and desktops.
- Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). ...
Posted
15 days ago
Undisclosed
- Design, implement, administer, and maintain on-premise and cloud infrastructure.
- Manage Linux and Windows servers, virtualization platforms, and enterprise services.
- Monitor system performance, capacity, and availability, ensuring reliable operation of production systems. ...
Posted
16 days ago
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