Provide exceptional customer support to clients experiencing issues with InternationalBalance Transfer (GloTransfer) and Cross Border Payment (GloRemit) services.
Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.
Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound and outbound calls, email, and live chat.
Provide exceptional customer support to clients experiencing issues with InternationalBalance Transfer (GloTransfer) and Cross Border Payment (GloRemit) services.