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It Technical Support Jobs in Federal Territory - October 2026 - Urgent Hiring
Showing 207 jobs results for
"it technical support"
in Federal Territory
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Leanis Solutions Sdn Bhd
Undisclosed
KL City
- Lead the investigation and resolution of complex payment incidents, including failed or delayed transactions, callback failures, settlement discrepancies, reconciliation mismatches and merchant-integration issues.
- Act as the technical escalation point for critical incidents and service degradation.
- Analyse API, application, server and transaction logs together with database records and monitoring data. ...
Posted
20 hours ago
Undisclosed
KL City
- Drive incident and outage management, investigation, and restoration processes.
- Monitor systems and analyze trends to enhance performance and prevent incidents.
- Track and facilitate the acceptance of changes to production environments. ...
Posted
22 days ago
Undisclosed
KL City
- Provide support through phone and web-case to answer inquiries and resolve technical problems.
- Work with customers to determine the root cause of problems.
- Generate knowledge articles to deflect known issues and participate during specifications definition to increase supportability and usability of products by decreasing product complexity. ...
Posted
13 days ago
Undisclosed
KL City
- Shift Management:
- Technical Support Oversight:
- Cross-Functional Collaboration: ...
Posted
13 days ago
SRG Asia Pacific Sdn. Bhd.
MYR4,300 - MYR4,800 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers.
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
14 days ago
Undisclosed
KL City
- You’ll build solutions, provide technical guidance and advocate for the customer
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
- Develop trusting relationships with customers, understanding their business needs and technical challenges ...
Posted
4 days ago
Undisclosed
KL City
- You’ll build solutions, provide technical guidance and advocate for the customer
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
- Develop trusting relationships with customers, understanding their business needs and technical challenges ...
Posted
4 days ago
Senior Executive, Technical Support (System Infrastructure) Senior Executive, Technical Support (System Infrastructure)
Warisan TC Management Service Sdn Bhd
MYR4,000 - MYR5,500 Per Month
KL City
- Manage, maintain, and monitor physical and virtual server environments to ensure optimal performance and availability.
- Perform regular server maintenance, updates, security patches, and system health monitoring.
- Manage database performance, maintenance, backup, and recovery activities. ...
Posted
21 hours ago
MYR1,500 - MYR1,700 Per Month
- Daily ICT maintenance
- Maintain computers, servers, network equipment, software, applications, databases, and storage.
- Troubleshoot technical problems when systems or equipment fail. ...
Posted
20 hours ago
Undisclosed
KL City
- Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value!
- The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast.
- 100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first. ...
Posted
14 hours ago
Undisclosed
KL City
- Maintain advanced technical and business knowledge of communication/surveillance systems to ensure ongoing support for the production Surveillance Platform and its dependent applications.
- Drive the continuous evolution of the platform by automating manual processes and actions.
- Develop a thorough understanding of key surveillance objectives and translate them into effective technical solutions that align with business needs. ...
Posted
9 days ago
MYR2,000 - MYR4,000 Per Month
- Daily ICT maintenance
- Maintain computers, servers, network equipment, software, applications, databases, and storage.
- Troubleshoot technical problems when systems or equipment fail. ...
Posted
17 days ago
CONTINENTAL PLATFORM (M) SDN BHD
MYR700 - MYR900 Per Month
KL City
- Professional development
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
- When is your internship duration? ...
Posted
18 days ago
Undisclosed
KL City
- You’ll build solutions, provide technical guidance and advocate for the customer
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
- Develop trusting relationships with customers, understanding their business needs and technical challenges ...
Posted
13 days ago
MYR1,000 - MYR1,000 Per Month
KL City
- Learn and understand the different types of valves and related products supplied by the company.
- Help compile and organize engineering documents, datasheets, and drawings.
- Coordinate with internal teams (project engineer & document controller) to obtain required technical information. ...
Posted
20 hours ago
Undisclosed
KL City
- Provide technical support and solutions to ASUS Authorized Service Centres and service partners through the ticketing system within agreed SLA.
- Diagnose and troubleshoot PC/notebook hardware issues, identify faults and recommend appropriate corrective actions.
- Conduct root cause analysis (RCA) for recurring or complex technical issues and coordinate appropriate solutions with relevant teams. ...
Posted
3 days ago
Undisclosed
KL City
- Flexible working hours
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs ...
Posted
25 days ago
Undisclosed
KL City
- Provides technical support for customers who are using or troubleshooting enterprise-class multi-tier software applications and/or solutions including cloud-based environments.
- Proactively communicates carefully and effectively with customers and experts across SAS during the problem resolution process. Accurately documents and specifies information in the case management system during the entire case life cycle.
- Routinely sets and manages internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate). ...
Posted
25 days ago
Undisclosed
KL City
- Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers.
- Manage technical escalations, driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams.
- Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. ...
Posted
a month ago
MYR3,500 - MYR4,000 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers .
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
a month ago
Warisan TC Management Service Sdn Bhd
MYR3,500 - MYR5,500 Per Month
KL City
- Manage, maintain, and support LAN, WAN, WLAN, VPN, and other network infrastructure.
- Monitor network performance and troubleshoot connectivity or performance issues.
- Manage and troubleshoot CCTV surveillance and door access control systems. ...
Posted
25 days ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
a month ago
Undisclosed
KL City
- Provide first and second-level support for application-related issues, ensuring timely resolution.
- Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary.
- Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions. ...
Posted
25 days ago
Abhidi Solution Private Limited
MYR8,000 - MYR8,000 Per Month
KL City
- Image and install software on Windows and Apple laptops/desktops, including iMacs, ensuring proper configuration for new setups, system moves, additions, and changes.
- Provide remote software installation and support.
- Troubleshoot and resolve post-deployment issues across multiple platforms, including Windows, MacOS, and mobile devices. ...
Posted
25 days ago
Undisclosed
KL City
- Flexible working hours
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs ...
Posted
4 days ago
Undisclosed
KL City
- Serve as the primary point of contact for Japanese-speaking customers in Rapsodo's Japan market
- Respond to and manage customer support enquiries through email, phone, chat, and ticketing systems
- Provide clear, accurate, and professional technical support in Japanese and English ...
Posted
a month ago
Undisclosed
KL City
- Provide technical support and solutions to ASUS Authorized Service Centres and service partners through the ticketing system, ensuring cases are resolved within the agreed Service Level Agreement (SLA).
- Monitor and follow up on technical support tickets to ensure timely resolution and proper case closure.
- Perform technical diagnosis and troubleshooting for hardware-related issues, including identifying faults and recommending appropriate corrective actions. ...
Posted
19 days ago
MYR6,500 - MYR9,500 Per Month
KL City
- Greetings from Pan Asia Software Solutions!!!
- We have an Immediate Opening Senior Technical Analyst – Mobile Apps Support with our reputed Client.
- Client Location Kuala Lumpur. ...
Posted
7 days ago
Senior Executive, Technical Support (System Infrastructure) Senior Executive, Technical Support (System Infrastructure)
Warisan TC Management Service Sdn Bhd
MYR4,000 - MYR5,500 Per Month
KL City
- Manage, maintain, and monitor physical and virtual server environments to ensure optimal performance and availability.
- Perform regular server maintenance, updates, security patches, and system health monitoring.
- Manage database performance, maintenance, backup, and recovery activities. ...
Posted
25 days ago
Undisclosed
KL City
- Maintain deep communication application system knowledge in order to
- Support production Client Lifecycle Management Platform
- Support the continuous evolution of the platform in order to automate manual processes / actions. ...
Posted
a month ago
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