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It Technical Support Jobs in Kuala Lumpur - October 2026 - Urgent Hiring
Showing 310 jobs results for
"it technical support"
in Kuala Lumpur
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Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
a month ago
Undisclosed
KL City
- Provide first and second-level support for application-related issues, ensuring timely resolution.
- Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary.
- Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions. ...
Posted
a month ago
Abhidi Solution Private Limited
MYR8,000 - MYR8,000 Per Month
KL City
- Image and install software on Windows and Apple laptops/desktops, including iMacs, ensuring proper configuration for new setups, system moves, additions, and changes.
- Provide remote software installation and support.
- Troubleshoot and resolve post-deployment issues across multiple platforms, including Windows, MacOS, and mobile devices. ...
Posted
a month ago
Undisclosed
KL City
- Provide technical support and solutions to ASUS Authorized Service Centres and service partners through the ticketing system, ensuring cases are resolved within the agreed Service Level Agreement (SLA).
- Monitor and follow up on technical support tickets to ensure timely resolution and proper case closure.
- Perform technical diagnosis and troubleshooting for hardware-related issues, including identifying faults and recommending appropriate corrective actions. ...
Posted
22 days ago
Undisclosed
KL City
- Serve as the primary point of contact for Japanese-speaking customers in Rapsodo's Japan market
- Respond to and manage customer support enquiries through email, phone, chat, and ticketing systems
- Provide clear, accurate, and professional technical support in Japanese and English ...
Posted
a month ago
Senior Executive, Technical Support (System Infrastructure) Senior Executive, Technical Support (System Infrastructure)
Warisan TC Management Service Sdn Bhd
MYR4,000 - MYR5,500 Per Month
KL City
- Manage, maintain, and monitor physical and virtual server environments to ensure optimal performance and availability.
- Perform regular server maintenance, updates, security patches, and system health monitoring.
- Manage database performance, maintenance, backup, and recovery activities. ...
Posted
a month ago
Undisclosed
KL City
- Maintain deep communication application system knowledge in order to
- Support production Client Lifecycle Management Platform
- Support the continuous evolution of the platform in order to automate manual processes / actions. ...
Posted
a month ago
Undisclosed
KL City
- Respond to customer inquiries and handle technical issues via phone, email, and chat in both Korean and English professionally with appropriate solutions effectively
- Coordinate with Japan IT team, HQ and other external parties to solve problems
- Troubleshoot and resolve hardware and software problems ...
Posted
a month ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
a month ago
Undisclosed
KL City
- Lead and oversee daily Backup & Archival operations, including team management and technical guidance.
- Design, implement, and maintain enterprise backup, archival, and storage solutions.
- Develop and manage backup, retention, disaster recovery (DR), and compliance policies. ...
Posted
a month ago
Undisclosed
KL City
- Flexible working hours
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs ...
Posted
a month ago
Undisclosed
KL City
- Maintain advanced technical and business knowledge of communication/surveillance systems to ensure ongoing support for the production Surveillance Platform and its dependent applications.
- Drive the continuous evolution of the platform by automating manual processes and actions.
- Develop a thorough understanding of key surveillance objectives and translate them into effective technical solutions that align with business needs. ...
Posted
a month ago
Undisclosed
KL City
- Provide support through phone and web-case to answer inquiries and resolve technical problems.
- Work with customers to determine the root cause of problems.
- Generate knowledge articles to deflect known issues and participate during specifications definition to increase supportability and usability of products by decreasing product complexity. ...
Posted
a month ago
Undisclosed
KL City
- Shift Management:
- Technical Support Oversight:
- Cross-Functional Collaboration: ...
Posted
a month ago
Talentia Consulting
Undisclosed
KL City
- Deliver technical training and enablement for local partners on CAD software (ZW3D, ZWCAD).
- Provide pre-sales technical consulting, product demos, and solution presentations to manufacturing customers.
- Support implementation, onboarding, and post-sales technical guidance for key accounts. ...
Posted
a month ago
Undisclosed
KL City
- Provide first and second-level technical support for PCs, laptops, peripherals, and standard business applications.
- Diagnose and resolve hardware, software, operating system, and connectivity issues in a timely manner.
- Install, configure, maintain, and upgrade laptops, desktops, and related equipment. ...
Posted
6 days ago
Undisclosed
KL City
- The successful candidate will contribute to a positive experience by supporting issue resolution, process improvements, and ongoing service operations.
- Required Qualifications:
Posted
15 days ago
Undisclosed
KL City
- Strong Technical Support and Troubleshooting skills to resolve user issues efficiently.
- Knowledge of Information Technology fundamentals, including hardware, software, and basic networking.
- Experience with IT Service Management practices and ticketing systems. ...
Posted
21 days ago
Undisclosed
KL City
- Lead, mentor, and develop the IT Service Desk team to ensure high performance and engagement.
- Manage scheduling, workload distribution, and resource planning to meet service
- Conduct regular performance reviews, set KPIs, and implement development ...
Posted
21 days ago
Undisclosed
KL City
- Own UX: Drive total user experience and CSAT.
- Manage Channels: Govern portal, chat, phone, and virtual support.
- Optimize Intake: Fix ticket logging, priority, and first-contact fixes. ...
Posted
24 days ago
Undisclosed
KL City
- Provide expert first-level technical assistance to clients in Japanese Language across multiple communication channels (phone, email, chat).
- Conduct thorough troubleshooting to resolve hardware and software issues.
- Document all technical interactions and resolutions with detailed documentation. ...
Posted
21 days ago
Undisclosed
KL City
- Lead the day-to-day operation of the APAC Service Desk and 2nd Line Support teams.
- Ensure regional performance against agreed SLAs, KPIs, customer satisfaction targets, and operational objectives.
- Deliver and uphold ERM's globally defined Service Delivery standards, processes, policies, and best practices. ...
Posted
23 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Provide Level 1 and Level 2 IT support via ticketing systems, phone, email, remote support tools, and onsite assistance.
- Troubleshoot and resolve issues related to hardware, software, operating systems, networks, printers, and business applications.
- Deliver onsite technical support for desktops, laptops, printers, POS systems, and other IT devices. ...
Posted
4 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Provide Level 1 and Level 2 IT support through the ticketing system, phone, email, remote support tools, and onsite support.
- Diagnose and resolve hardware, software, operating system, network, printer, and application-related issues.
- Provide onsite technical support for desktops, laptops, printers, POS systems, and other IT equipment. ...
Posted
4 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Provide Level 1 and Level 2 IT support via ticketing systems, phone, email, remote support tools, and onsite assistance.
- Troubleshoot and resolve issues related to hardware, software, operating systems, networks, printers, and business applications.
- Deliver onsite technical support for desktops, laptops, printers, POS systems, and other IT devices. ...
Posted
17 days ago
Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
4 days ago
Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
6 days ago
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