Responsible for providing first level ICT trouble-shooting / problem-solving assistance and ensuring an effective end-user support to both staff (administration & academic) and students, in addition to the responsibility of effective administration and operations of the IT function.
Has overall responsibility for the effective management and operations of the Applications Support function and the ICT Helpdesk Support functions
Managing the operations of the Network & Systems Administration unit to ensure effective management of college system platforms and data communication networks.
...
Responsible for providing first level ICT trouble-shooting / problem-solving assistance and ensuring an effective end-user support to both staff (administration & academic) and students, in addition to the responsibility of effective administration and operations of the IT function.
Has overall responsibility for the effective management and operations of the Applications Support function and the ICT Helpdesk Support functions
Managing the operations of the Network & Systems Administration unit to ensure effective management of college system platforms and data communication networks.
...