Ensure the smooth operation, maintenance, and support of the company's IT infrastructure, including operating systems, servers, security tools, email systems, applications, desktops, laptops, software, and hardware.
Serve as the primary point of contact and subject matter expert for Microsoft Windows operating systems and commonly used business applications such as Microsoft Office, Adobe Acrobat, WPX, and other related software.
Deliver reliable technical support and solutions to enhance system performance, user productivity, and overall operational efficiency.
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