Itil Jobs in Gombak - June 2026 - Urgent Hiring

Showing 2 jobs results for "itil" in Gombak

Never miss any updates for Itil jobs

Undisclosed
Near Train Station
  • Manage the full lifecycle of incidents based on ITIL processes to ensure accurate logging, categorization, prioritization, escalation, and resolution.
  • Ensure incidents are resolved within agreed SLAs and service restoration is prioritized based on business impact.
  • Maintain complete and accurate documentation throughout the incident lifecycle. ...
Monitoring Tools & Technical Skills
+2

Be an early applicant!

Posted
a month ago
Undisclosed
Near Train Station
  • Develop and Govern Quality Standards: Establish, implement, and maintain IT service quality standards and processes, ensuring alignment with ITIL best practices and ISO/IEC 20000: 2018 requirements
  • Manage the ISO/IEC 20000: 2018 activities (internal/external audit preparation, quarterly ISO/IEC 20000: 2018 forum and reporting etc)
  • Audit Liaison: Act as the primary subject matter expert during all internal and external ISO 20000 audits, ensuring operational teams successfully demonstrate control effectiveness ...
Data Analysis & Performance Insights Core Service Quality & Improvement
+1

Be an early applicant!

Posted
a month ago