We’re looking for an experienced, fluent Japanese speaking Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
In this role, you’ll:
Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
...
Handle and review all enquiries raised by clients regarding client onboarding (Individual/Corporates).
Manage personal workload and priority items and ensure timely escalation of key risks/issues to managers.
Work closely with the stakeholders (Front Office, Compliance, Product etc) and assist clients as required, to obtain all necessary supporting evidence to fulfill KYC/KYB due diligence.
...