Payroll & C&B Administration- Support monthly payroll preparation and processing.- Assist with payroll inputs including attendance, leave, overtime and other payroll-related information. Payroll inputs are complete, accurate and submitted within agreed timelines. HR Administration & Employee Documentation- Prepare HR letters and employee correspondence, excluding Offer Letters.- Maintain and update employee personal and employment records. Employee records and HR documents are accurate, updated, properly filed and handled confidentially. Attendance, Leave & Employee Records- Assist in monitoring attendance and leave records.- Verify payroll-related attendance/leave information and follow up discrepancies. Attendance and leave records are properly maintained and discrepancies are followed up promptly. HR Operations & Employee Support- Assist with HR reports, audits and day-to-day HR operations.- Support employee enquiries and other HR duties assigned. HR activities and reports are completed accurately, timely and in accordance with internal procedures.
Recruitment & Hiring- Support recruitment and hiring activities for assigned vacancies.- Coordinate recruitment activities with Hiring Managers and HR team members. Recruitment activities are coordinated accurately and within agreed timelines. Candidate Sourcing & Talent Pool- Source candidates through job portals, social media, networking and other channels.- Screen and shortlist candidates and maintain candidate pools. Suitable candidates are identified and candidate databases are kept updated and organised. Interview Coordination & Candidate Management- Coordinate and schedule interviews with Hiring Managers and candidates.- Maintain communication and follow up on interview outcomes. Interviews are arranged efficiently and candidates receive timely communication and follow-up. Recruitment Documentation & Employer Branding- Prepare recruitment-related correspondence and HR documentation.- Assist with employer branding and recruitment campaigns. Recruitment documentation and campaigns are prepared accurately, professionally and within agreed timelines. HR Operations & General Support- Maintain recruitment records and reports.- Provide administrative support and perform other HR duties assigned.
Marketing, Communication, and Social Media Marketing skills
Work with the marketing department to get and understanding of the short term and long term marketing targets and then develop content strategies accordingly
Creating content which will catch maximum customer interest
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Clear and effective communication and writing with customers. Active listening and understanding of customer needs.
Communication Accurate and informative responses to customer inquiries. Communicate with superior any latest information or issue. Timely response to customer inquiries and issues. Reduced average response time for resolving customer concerns.
Responsiveness Reduced average abandoned call from customer. Increased first-contact resolution rate. Handling all task provided by superior. Thorough understanding of the company's products or services.
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Candidates should possess skills in social media content creation, including planning, writing, and visual storytelling for platforms such as Facebook, Instagram, TikTok, and others.
Candidates should possess skills in basic graphic design and video editing, using tools such as Canva, Adobe Creative Cloud, or similar applications.
Candidates should possess skills in digital marketing and social media analytics, including understanding reach, engagement, and campaign performance.
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