Helping the sales team to improve their productivity by contacting customers to arrange delivery and update them with the latest information on customers balanceorders yet to delivered.
Handling urgents calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling delivery arrangement.
Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and quantity of product requirements including sizes or classes which approved by the sales head.
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