Contributes to the selection of potential investigators.
In some countries, as required, CRAs are accountable for study start-up and regulatory maintenance. Tasks may include Site Qualification Visits, collection, preparation, review and tracking of documents for the application process; submission of proper application/documents to EC/IRB and to Regulatory Authorities for start-up and for the duration of the study.
Trains, supports and advises Investigators and site staff in study related matters, including Risk Based Quality Management (RbQM) principles.
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Analyze customer profiles to ascertain authenticity and identify any potential risk areas, using data and screening tools.
Document and handle resolution of customer profile assessment, including name screening, background checks, news run, and others, and assist to reach out to customers and internal teams for further investigation.
Collaborate with Compliance and other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard company’s and users’ interests.
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Partner with Business Process Owners and key functions (Finance, Order to Cash, Customer Service, Commercial) to manage current‑state deduction processes and design future‑state solutions
Analyze “as‑is” processes to identify inefficiencies, risks, and improvement opportunities; design and maintain end‑to‑end “to‑be” processes
Facilitate workshops to gather business input and drive alignment on deduction process improvements and standardization
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Policy Implementation Support: Assist in the consistent application and adherence to established credit and financial policies to safeguard assets and ensure the integrity of financial flows.
Credit Assessment Facilitation: Support the evaluation of financial standing for new and existing business partners to inform credit decisions and mitigate potential risks.
Order Flow Management: Oversee and manage transaction holds and releases, particularly in instances related to payment status, to ensure appropriate controls are maintained.
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· Undertake any other duties as assigned by management from time to time
Key Responsibilities
· Execute User Acceptance Testing scenarios for Record to Report processes, including General Ledger, Costing, Intercompany, Fixed Assets, and Financial Close
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Lead digital marketing strategy and execution for specialty care brands, ensuring effective use of email, content marketing, and online advertising across platforms.
Manage Customer Relationship Management (CRM) systems (e.g., Veeva CRM) to enable seamless omnichannel campaigns, sales alignment, and HCP/customer engagement.
Create and execute integrated marketing campaigns, including design of promotional materials, digital content, and multichannel messaging.
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"Leadership starts with knowing ourselves to grow ourselves, always learning and always growing, so we can be ready and capable of adding value to others - anyone, anytime" - Stellar SparX International.
An opportunity to join our International Projects Team & The launch of our inaugural - D&D Apprenticeship Program [with a Leadership Program scholarship] for our June 2026 intake!
Are you passionate about social media, content creation, and storytelling?
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Conduct ongoing fraud alert reviews to identify for fraudulent charges using Fraud Monitoring System (“FMS”) for our consumer and business segments in Singapore and regionally.
Perform investigations and analysis of all cardholders disputed transactions and make appropriate decisions on next steps, minimising financial losses without compromising customer experience.
Collaborate with other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard company’s and users’ interests.
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Ensure accurate and timely compliance for all direct tax matters (corporate tax filing, transfer pricing documentation, withholding tax, tax estimates etc.)
Handles the computation of current tax and deferred tax for financial reporting and tax closing purposes, including liaising with external auditors to provide supporting documentation and explanations for the tax positions.
Oversee and manage tax audits, liaise with tax authorities and handle dispute resolutions.
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P&L Ownership : Own the profitability of Digital Safety and Protection services by tracking performance metrics, managing budgets, and achieving financial targets
Customer Engagement : Promote activation and consistent usage of safety products, ensuring seamless integration into customers’ lives
Issue Resolution : Oversee customer escalations, improving resolution times and reducing complaint volumes
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Manage a designated portfolio of segment-based accounts while driving new business acquisition and growth to achieve assigned sales targets and revenue goals.
Act as the primary liaison between customers and internal cross-functional teams to ensure timely and effective delivery of customer business requirements.
Identify, develop, and execute opportunities for revenue growth through both direct and indirect sales channels on a monthly and annual basis.
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Manage a portfolio of accounts to foster and grow merchant relationships through consistent engagement at the managerial level.
Collaborate with merchants on funded promotional programs, partnerships, new products, and feature launches, while identifying opportunities to upsell PayLater and loyalty solutions.
Identify issues affecting merchants, including settlement discrepancies and technical challenges, and propose well-thought-out solutions to address them effectively.
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Manage nationwide physical security operations for technology buildings, covering perimeter security, assets, guards, equipment, vendors, and related services.
Monitor and ensure consistency of security operations in compliance with Ministry of Home Affairs regulations and internal policies.
Manage, control, and review security vendors to ensure service delivery meets SLA requirements and CelcomDigi policies, while maintaining zero downtime of security systems that may impact business operations.
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Ideation of products/ services/ offers/ solutions to meet market demands and customer expectations.
This role requires taking some initial direction, and then shaping concepts ahead of time to meet the GTM calendar timeline. Also requires willingness to step into an end-to-end role when needed, and not afraid of getting into actual operational matters.
Analyze data on customer patterns with a view to identify opportunities to serve customer and market needs.
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Rotational Structure: Complete six three-month assignment, four within Digital Business Services and two within Strategic Business Units such as Product Management, Sales, or Market Organizations.
International Exposure: One assignment will be international, allowing you to build a cross-cultural professional network.
Mentorship: You will be paired with a global mentor from a different geographic region during the program.
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Extract, analyse, and interpret large datasets to deliver insightful reporting that supports strategic decision-making across the business
Partner closely with stakeholders to understand business questions, conduct deep-dive and ad hoc analyses, and translate findings into clear, actionable recommendations
Build and refine customer segmentation analyses to uncover behavioural patterns and enable the creation of targeted products and campaigns
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