support the full-duplex voice interaction technology in practical applications, and conduct cutting-edge research in the application of voice interaction;
Precision Subsidies & Intelligent Pricing: Model user demand elasticity across products and coupon values, combined with operations research optimization to solve for optimal budget allocation under strict constraints — maximizing GMV and conversion rate.
Responsible for using algorithms to mine, identify, and predict risks and low-quality merchants, products, and creators in e-commerce scenarios, and assist businesses in managing and controlling them.
Manage and build pipelines via channels such as sourcing, screening, referrals and cold-calling for multiple, complex searches to find and engage key technical talents of all levels.
Support daily monitoring and investigation of seller and product risk cases across SEA markets, including escalations, bad case reviews, and identification of similar/risky sellers/listings (using AI tools to help speed up investigation where relevant).
Define and drive Service Level Objectives (SLOs) for online machine learning inference systems, ensuring the reliability, availability, and performance of large-scale production inference services;
Assist the team in customer service business budget planning, including data collection, collation and analysis, support budget formulation, tracking and adjustment, and ensure that the budget is aligned with business objectives.
Support regional advertising measurement projects across branding and performance use cases, working closely with COE members and cross-functional partners
Drive community safety risk initiatives by proactively identifying emerging risks, breaking down business objectives into scalable strategy solutions, and continuously improving the health of the global content ecosystem.
Exploring Cutting-Edge NLP Technologies: From basic tasks like word segmentation and Named Entity Recognition (NER) to advanced business functions like text and multimodal pre-training, query analysis, and fundamental relevance modeling, we apply deep learning models throughout the pipeline where every detail presents a challenge.
Responsible for using algorithms to mine, identify, and predict risks and low-quality merchants, products, and creators in e-commerce scenarios, and assist businesses in managing and controlling them.
Assist in the optimization and revamp of the Human Moderation queue, supporting product design and execution across task allocation, priority management, processing efficiency, and moderator experience improvement in manual review workflows.