Pre-Sales Support: Lead product demonstrations, technical presentations, and evaluations for clients.
Technical Troubleshooting: Diagnose and resolve complex simulation errors, convergence issues, or modeling bottlenecks reported by clients.
Customer Training & Onboarding: Conduct formal training sessions, workshops, and webinars to teach users how to effectively run simulation software
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The HR Administration Intern will assist the Human Resources department with administrative and operational tasks related to employee records, recruitment, onboarding, and HR documentation. This internship provides practical exposure to HR processes and administrative functions in a professional work environment.
Key Responsibilities
• Assist in maintaining and updating employee records and HR databases.
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Reviewing and evaluating the internal control systems, risk management processes and governance practices, in order to provide assurance to the Audit Committee, Board of Directors and Senior Management on the integrity, adequacy and effectiveness of such systems.
Executing audit assignments in accordance with the annual Audit Plan. Audit assignments may vary from internal control reviews, financial audits, operational audits due diligence reviews, consultancy work, compliance audits, investigations, site visits any other type of audit work undertaken by GIAD.
Carrying out systems review and audit tests in accordance with audit work program and responsible for maintaining proper and complete working papers and other audit documentation in accordance to GIAD procedures.
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Recruitment: Get exposure to the full recruitment cycle, from sourcing and pre-screening candidates to interviews and extending offers to successful candidates.
Employee Engagement: Support employee engagement activities and bring your creative ideas to life!
Learning & Development: Gain exposure to Developing Needs Analysis (DNA), execution of DNA initiatives, and L&D administration.
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Received customer Purchase Order or Signed Quotation. Check the SKU number, pricing, transport loading for the order and also Required Delivery Date. Key in the sales order / confirm order from eShop system and send order confirmation to customer.
Calculate the truck/ container load vs the quantity ordered. Advice customer if it is not a full load/ exceeded full load.
Raise Credit Release in SharePoint system and follow up until it is unblocked.
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Support the regional Center of Processes and Applications (COPA) with a team of IT experts across Finance/Controlling (FI/CO), Customer Service (CS), Customer Projects (CP), and Supply Chain Logistics (SCL)
Serve as the lead for the Customer Service (CS) stream.
Assist in developing and implementing the COPA strategy for Southeast Asia and Oceania
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The Marketing Executive supports the planning and execution of marketing activities that strengthen ROCKWOOL’s brand, customer engagement and business growth in Malaysia and assigned regional markets.
The role works closely with Marketing, Business Development, Sales, Technical and Specification teams to deliver integrated campaigns, events, digital content, market communications and lead-generation activities aligned with business priorities.
The Marketing Executive coordinates internal and external marketing deliverables, including agencies, vendors, industry partners and event organisers, to ensure activities are executed professionally, on time and within budget.
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Analyse, design, and develop IT solutions which includes a range of activities from designing, debugging, coding, unit/automated testing and documenting, building and launching new features.
Address problems of system integration, compatibility and multiple platforms.
Troubleshoot production problem related to software application.
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Develop, plan and implement customer acquisition strategies and marketing initiatives to drive leads and website traffic, improve engagement, and increase brand awareness.
Drives continuous enhancement of the brand and brand awareness in the market by promoting the value of the products and services we offer.
Plan, negotiate and execute promotions and marketing campaigns within cost budget effectively.
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Develop and expand Halton's Food Processing and Central Kitchen business in Malaysia.
Identify and pursue new opportunities within food manufacturing facilities, central kitchens, catering operations, commissary kitchens, and institutional kitchens.
Build and maintain strong relationships with customers, consultants, contractors, and industry stakeholders.
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Support the preparation and development of marketing materials, including presentations, brochures, posters, and digital content.
Assist in creating, editing, and adapting visual assets for marketing campaigns using design tools such as Canva or Adobe Creative Suite (InDesign, Illustrator, Photoshop, and Premiere Pro).
Assist in coordinating marketing events by handling logistics such as venue arrangements, vendor communication, and promotional giveaways.
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Provide first-line IT support and request fulfilment through ServiceNow across Microsoft 365, Entra ID, endpoint, connectivity, and security-related services.
Own and manage incidents and service requests from initial contact through to resolution or effective escalation, ensuring SLA compliance.
Deliver clear, timely, and professional communication to users throughout the entire ticket lifecycle.
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